Kennedy Morrow
486 Centerpointe Circle Altamonte Springs
Summary
Started college education during high school, reflecting a strong academic focus. Accumulated two years of hands-on experience in hospitality and kitchen roles, emphasizing quality and service excellence. Maintains a professional and respectful approach, supported by robust critical thinking capabilities. Dedicated to achieving and exceeding set objectives.
Overview
2026
2026
years of professional experience
Work History
Medical Biller
Mid Florida Medical
03.2024 - Current
- Verified insurance of patients to determine eligibility.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Filed and updated patient information and medical records.
- Ensured timely payments from insurance providers through submission of accurate and complete claims.
- Posted payments and collections on regular basis.
- Collected payments and applied to patient accounts.
Restaurant Hostess
Cheesecake Factory Inc
12.2023 - Current
- Handled numerous telephone inquiries while providing attentive service to in-person guests.
- Exhibited composed behavior in high-pressure scenarios, efficiently managing several tasks at once.
- Assisted customers with questions about operating hours, seating arrangements, and menu options.
- Streamlined guest seating by maintaining an organized waitlist during busy periods.
Kitchen Lead
The Melting Pot
2022 - 07.2023
- Oversaw food preparation and kitchen operations for service volumes exceeding 230 guests.
- Managed kitchen staff, fostering a collaborative and efficient work environment.
- Trained kitchen employees to improve their culinary skills and operational efficiency.
- Delegated essential cleaning and preparation tasks to streamline service delivery.
- Addressed customer complaints regarding food orders to maintain quality service standards.
Hospitality Specialist
The Melting Pot
07.2021 - 07.2023
- Oversaw guest interactions with a volume surpassing 230, demonstrating exceptional multi-tasking abilities.
- Executed organization strategies for sorting and restocking inventory efficiently.
- Assessed guest requirements and communicated insights to Floor Manager for improved service.
- Set a standard for future visits by providing exceptional initial encounters.
Education
Dual Enrollment -
Valencia College
Orlando, FLAssociate of Science - Nursing Education
Valencia College
Orlando, FLHigh School Diploma -
Apopka High School
Apopka, FL05.2023
Skills
- Time management
- Commitment to excellence
- Proficient in Microsoft Word
- Rapid information assimilation
References
Chris Schwarz: Hostess Manager CheeseCake Factory Inc. / Contact Number: 407-226-0333
Denise Grant: MFHS Office Manager/ Contact Number: 352-267-2959/ Email: idgrant24@gmail.com
Timeline
Medical Biller
Mid Florida Medical
03.2024 - Current
Restaurant Hostess
Cheesecake Factory Inc
12.2023 - Current
Hospitality Specialist
The Melting Pot
07.2021 - 07.2023
Kitchen Lead
The Melting Pot
2022 - 07.2023
Dual Enrollment -
Valencia College
Associate of Science - Nursing Education
Valencia College
High School Diploma -
Apopka High School
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