Dedicated professional with a proven track record in case management and strong leadership skills, seeking opportunities to leverage my extensive knowledge in case management to lead and inspire teams, drive organizational success, and make a positive impact on clients and communities.
Overview
6
6
years of professional experience
Work History
Medical Biller and Coder
BELOVED HEALTHCARE SERVICES LLC
03.2023 - 10.2023
Processed insurance company denials by auditing patient files, researching procedures, and diagnostic codes to determine proper reimbursement.
Interacted with physicians and other healthcare staff to ask questions regarding patient services.
Resourcefully used various coding books, procedure manuals, and on-line encoders.
Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes.
Communicated effectively with staff, patients, and insurance companies by email and telephone.
Developed and implemented new filing system for medical records to improve efficiency.
Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
Correctly coded and billed medical claims for various hospital home health cares.
CEO
Siblings Transportation LLC
01.2021 - 01.2023
Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
Identified new revenue generation opportunities to maximize bottom-line profitability.
Negotiated terms of business acquisitions to increase business base and solidify market presence.
Negotiated with suppliers and delivery workers and ordered materials according to forecasted customer demand.
Press Operator
Simpson Strong-Tie
01.2019 - 01.2021
Followed safety protocols to reduce operating risks on press machinery.
Multi-tasked to keep all assigned projects running effectively and efficiently.
Loaded and positioned raw materials in loading and feeding mechanisms.
Followed company policies and OSHA requirements to maintain work safety.
Resettlement Caseworker
Heartland Alliance
08.2017 - 01.2018
Conducted comprehensive intake interviews with refugees and immigrants to assess their needs, including housing, employment, and social services
Developed individualized resettlement plans for clients, considering cultural, linguistic, and personal preferences
Provided ongoing case management and support to clients, addressing challenges related to housing, employment, healthcare, and education
Advocated on behalf of clients to access necessary services and benefits, such as legal assistance, language classes, and healthcare appointments
Maintained accurate and confidential client records, ensuring compliance with agency and government regulations
Collaborated with local organizations, government agencies, and employers to create opportunities for clients to achieve self-sufficiency
Participated in team meetings, case conferences, and training sessions to stay informed about policy changes and best practices in refugee and immigrant services.