Kennedy O’Neal
Richton Park,IL
Summary
Compassionate and newly certified phlebotomist recognized for a gentle touch and strong interpersonal skills. Skilled in performing blood draws with a focus on minimizing client discomfort, while effectively addressing any challenges that arise. Equipped with problem-solving abilities from years of customer service experience and a commitment to providing exceptional care. Eager to contribute to a collaborative team and deliver high-quality service in a fast-paced environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Hairstylist
Kennhairaffair
Oak Forest, Illinois
2021.01 - Current
- Keeps tools and work place clean
- Ensure finished hairstyles meet customer expectations
- Create content to attract future clients
- Ability to work flexible hours
- Clear verbal communication skills
- Greeted customers, answered phones and booked appointments.
- Organized scheduling of appointments throughout the day.
- Set up workstation and treatment room with products, equipment, and supplies to facilitate services .
- Recommended hair styles to compliment clients' facial features and coloring.
Warehouse Associate
Amazon Distribution Center
Matteson, Illinois
2023.07 - 2024.06
- Received, sorted, and prepared shipments for delivery, ensuring that all packages were accurate and properly labeled.
- Operated forklifts and other machinery to move heavy goods in a safe and efficient manner.
- Maintained cleanliness and organization within the warehouse, ensuring a safe working environment.
- Assisted in managing inventory, including restocking shelves and tracking stock levels to prevent shortages.
- Collaborated with team members to meet daily order fulfillment targets, achieving a 98% order accuracy rate.
Sales Associate
Kali Beauty Supply
Schererville, IN
2020.04 - 2022.09
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Developed strong rapport with customers and created positive impression of business.
Customer Service Cashier
SUBWAY®Restaurants
Schererville, IN
2019.01 - 2020.03
- Worked effectively in fast-paced environments.
- Answered product questions using knowledge of sales and store promotions.
- Processed customer orders and accurately handled payment transactions.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
Certified Phlebotomy Technician
Phlebotomy Training Specialist USA
Palos Heights, IL2024-10
Cosmetology License -
John Amico School of Hair Design
Oak Forest, IL2022-10
High School Diploma -
Hanover Central High School
Cedar Lake, IN2021-06
Skills
- Excellent time management
- Strong communication skills
- Customer service expertise
- Organizational skills
- Knowledge of postal regulations and procedures
- Attention to detail
- Safety-conscious
- Problem resolution
- Task prioritization
- Analytical
Certification
Phlebotomy Technician Certification
State of Illinois
Issued ny National Healthcareer Association (NHA)
Certification Number: IL-13731-124716
Date Obtained: October 2024
Timeline
Warehouse Associate
Amazon Distribution Center
2023.07 - 2024.06
Hairstylist
Kennhairaffair
2021.01 - Current
Sales Associate
Kali Beauty Supply
2020.04 - 2022.09
Customer Service Cashier
SUBWAY®Restaurants
2019.01 - 2020.03
Certified Phlebotomy Technician
Phlebotomy Training Specialist USA
Cosmetology License -
John Amico School of Hair Design
High School Diploma -
Hanover Central High School