Kennedy Pastor Gomez
Jasper,Alabama
Summary
Experienced team player with a solid service record, good organizational skills, and a productive approach to handling simultaneous tasks. Focused on consistently producing high-quality and professional results. An organized person with a successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work—safety-oriented team player with a strong attendance record.
Overview
4
4
years of professional experience
Work History
Warhouse
Mar Jac
10.2019 - 05.2023
- operate forklift
- organized on-the-job training for new hires.
- Applied cultural understanding to discern specific meanings beyond literal written words.
- Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
- Communicated with clients to understand interpreting needs and provide best service possible.
- Reported damages and hazardous conditions to management for further action.
- Used hand trucks or manually lifted supplies, equipment and heavy furniture.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Gathered data from appropriate sources to assist in determining customer needs and requirements.
- Supported data entry team with custom forms and reports created in Excel and Adobe Creative Suite.
Waiter
Taqueria Chivarreto
07.2019 - 09.2019
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Used cash registers and credit card machines to cash out customers.
- Trained new servers on restaurant policies and procedures.
- Checked customers' IDs to verify age in compliance with minimum age requirements for consumption of alcoholic beverages.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
Bachelor of Science - Biology
University of Alabama At Birmingham
Birmingham, AL12.2023
Associate of Science - Biology
Bevill State Community College
Jasper, AL08.2021
Skills
- Customer Satisfaction
- Warehouse Staff Management
- Dependable and Responsible
- Time Management
- Timely Paperwork Completion
- Cultural Understanding
- Science
- Microsoft Office
- Learning Strategies
- Critical Thinking
- Microsoft Excel
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Warhouse
Mar Jac
10.2019 - 05.2023
Waiter
Taqueria Chivarreto
07.2019 - 09.2019
Bachelor of Science - Biology
University of Alabama At Birmingham
Associate of Science - Biology
Bevill State Community College
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