Kennedy Roedl
Fort Novosel,AL
Summary
Child education is immensely important as a caregiver, teacher, and parent. Each job that centers around the personal care of, development, and the ever expanding will to learn for and with children is not only important for the children, but for the advancement society. Leading the future of the country is can be extraordinary difficult, but the outcome is always worth it. To be a caregiver you must insert a stern, but firm, caring, and kind personality in the mix to achieve the best possible outcome. We learn to care for them, learn that children need routine, and in turn, the class takes care of itself.
Overview
6
6
years of professional experience
Work History
Child and Youth Program Assistant
NAF
01.2017 - 06.2020
- Delivered high level of care, assistance and supervision to children in compliance with organization's rules and policies.
- Boosted parent satisfaction through consistent communication regarding their child''s progress and achievements.
- Fostered a safe and nurturing environment for children to learn, play, and grow in both indoor and outdoor settings.
- Communicated effectively with children, fellow staff members and parents by utilizing active listening and interpersonal skills.
Paraprofessional
Geary County School District
08.2016 - 05.2017
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
Receptionist
Stylique Salon and Day Spa
05.2016 - 12.2016
- Operated a cash register for cash, check and credit card transactions.
- Stocked and replenished merchandise according to store merchandising layouts.
- Cleaned and organized the store, including the checkout desk and displays.
- Trained 1 new sales associate.
- Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
- Handled all customer relations issues in a gracious manner and in accordance with company policies.
- Welcomed customers into the store and helped them locate items.
- Educated customers about the brand to incite excitement about the company’s mission and values.
- Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms.
- Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
- Verified that all customers received receipts for their purchases.
- Followed merchandising guidelines to present visually appealing displays.
- Mentored new sales associates to contribute to the store’s positive culture.
- Answered customer telephone calls promptly and in an appropriate manner.
- Determined customer needs by asking relevant questions and listening actively to the responses.
- Maintained established merchandising standards, including window, sales floor and promotional displays.
- Preserved a perfect attendance record for 3 months.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained visitor log for entering and leaving facility for security purposes.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Receptionist
Carolina Speech Therapy
11.2014 - 05.2015
- Cleaned and organized the store, including the checkout desk and displays.
- Alerted customers to upcoming sales events and promotions.
- Priced merchandise, stocked shelves and took inventory of supplies.
- Educated customers about the brand to incite excitement about the company’s mission and values.
- Actively pursued personal learning and development opportunities.
- Answered customer telephone calls promptly and in an appropriate manner.
Education
Bachelor of Science - Rehabitation
Troy University
Troy, ALabama2019
High School Diploma - undefined
Thomas Sumter Academy
Sumter, South Carolina2015
Skills
- Fashion Forward
- Vast knowledge of makeup
- Customer-oriented
- Active listening skills
- Credit card transactions
- Computer literate
- Retail sales
- Upselling techniques
- Skilled problem solver
- Personable
- Motivated team player
- Employee relations
- Fast Learner
Timeline
Child and Youth Program Assistant
NAF
01.2017 - 06.2020
Paraprofessional
Geary County School District
08.2016 - 05.2017
Receptionist
Stylique Salon and Day Spa
05.2016 - 12.2016
Receptionist
Carolina Speech Therapy
11.2014 - 05.2015
Bachelor of Science - Rehabitation
Troy University
High School Diploma - undefined
Thomas Sumter Academy
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