Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
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Jacquisha Williams-Elliott

Fort Novosel,AL

Summary

Highly skilled and enthusiastic professional with more than 3 years of experience managing operations in patient-centric medical facility. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service.

Overview

4
4
years of professional experience

Work History

Front Desk Administrator

Premier Cardiology Associates
03.2025 - Current
  • Manage a wide range of administrative functions including patient intake, referrals, insurance authorizations, and medical records.
  • Coordinate pre-certification processes with insurance providers and specialist offices.
  • Maintain and update patient charts, ensuring HIPAA compliance and data accuracy.
  • Assist with communication between providers, patients, and outsourced support staff.

ER Supervisor

Medical Center Enterprise
10.2022 - 02.2025
  • Oversee, communicate, and supervise staff
  • Assist patients with filling out hospital forms
  • Confirm insurance details
  • Monitor the accuracy of registration
  • Create weekly schedules
  • Run daily reports
  • Respond to the patients' inquiries and concerns, as well as directing them to the appropriate facility/department for their medical needs.

Registrar

Medical Center Enterprise
10.2021 - 10.2022
  • Manages billing and provides customer support to patients visiting a hospital emergency room
  • Processes patient paperwork
  • Verify health insurance and calculate copay’s
  • Register and assist with pre-op registration, outpatient registration, and MRI check-in.

Education

American Heart Association

Bachelors of Healthcare Administration -

Bellevue University
01.2023

Associate of Science Degree / Health Sciences - Medical Administrative Assistant -

Ultimate Medical Academy
01.2021

Diploma – Health Unit Coordinator -

Clover Park Technical College
01.2019

Skills

  • Check In
  • Check Out
  • Data Entry
  • Medical Laws & Ethics
  • Medical Billing Knowledge
  • Medicaid
  • HMO
  • PPO
  • Basic Coding Skills for ICD-10 & CPT
  • Insurance Verification
  • Anatomy & Physiology
  • Medical Administrative Assistant
  • Medical Terminology
  • Medical Transcription
  • Patient confidentiality
  • Healthcare administration
  • Crisis Management
  • Patient Triage
  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Organizational Skills
  • Critical Thinking
  • Excellent Communication
  • Decision-Making
  • HIPAA Guidelines
  • Employee Supervision

Volunteer Experience

CHI Franciscan Rehabilitation Hospital, Tacoma, WA, EKG Monitor Technician (Clinical Rotation), 05/2019, 06/2019, Monitored the heart’s performance., Interpreted and documented the EKG reading and gave it to the doctor for review., Helped diagnose arrhythmias or abnormal beatings of the heart.

Timeline

Front Desk Administrator

Premier Cardiology Associates
03.2025 - Current

ER Supervisor

Medical Center Enterprise
10.2022 - 02.2025

Registrar

Medical Center Enterprise
10.2021 - 10.2022

American Heart Association

Bachelors of Healthcare Administration -

Bellevue University

Associate of Science Degree / Health Sciences - Medical Administrative Assistant -

Ultimate Medical Academy

Diploma – Health Unit Coordinator -

Clover Park Technical College
Jacquisha Williams-Elliott