Kennedy Roznos
Portola,CA
Summary
Dedicated Certified Nursing Assistant with a proven track record at Eastern Plumas Health Care, excelling in patient advocacy and compassionate care. Skilled in HIPAA compliance and medical documentation, I effectively engage clients while maintaining dignity and confidentiality. My detail-oriented approach ensures high-quality support, even in critical situations.
Overview
9
9
years of professional experience
Work History
Certified Nursing Assistant
Eastern Plumas Health Care
06.2023 - Current
- Compassionate service, remaining calm and patient.
- Trained in HIPPA and client rights, maintains client confidentiality and dignity.
- Passion for helping people and delivering respectful care for the residents while upholding Eastern Plumas policies and procedures.
- Calm under pressure, demonstrates ability to think clearly and remain professional during critical situations.
Customer Service Representative
TEAM SOS
06.2016 - 06.2023
- Detail driven customer service experience.
- Professional interaction with clients and internal staff to streamline successful, specialized results with high satisfaction and clear communication.
- Saw complex projects and orders through to completion to meet client’s goals and expectations.
- Skilled in data entry, client onboarding, upholding positive relationships, while maintaining excellent written and oral communication.
- Comfortable utilizing various technologies to aid in completing tasks and projects.
Education
A.S. - Social and Behavioral Sciences
Sierra College
Rocklin01.2016
Skills
- CPR Certified
- HIPAA compliance
- Basic life support
- Medical documentation
- Client engagement
- Patient advocacy
- Certified Nurse Assistant
- Microsoft Word
- Microsoft Excel
- Microsoft Powerpoint
- Outlook
- Quotewerks
- Autotask
- Point Click Care
- WebEx
- 75 wpm
- Patient
- Respectful
- Compassionate
- Detail Oriented
- Professional
- Determined
- Detail-Oriented
- Results Driven
- Communication
- Empathetic
- Non-judgemental
- Integrity
- Honest
- Healthcare teamwork
- Effective communication
- Time management
- Attention to detail
- Problem solving
- Conflict resolution
- Feeding assistance
- Mobility assistance
- Direct patient care
- Patient lifting
- Family support and assistance
- Collecting vital signs
- Patient-focused care
- Adaptable
- End-of-life care
- Alzheimer's and dementia care
Timeline
Certified Nursing Assistant
Eastern Plumas Health Care
06.2023 - Current
Customer Service Representative
TEAM SOS
06.2016 - 06.2023
A.S. - Social and Behavioral Sciences
Sierra College