Kennedy Sessink
Clio,MI
Summary
Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Prom Sales Associate
Perfect Fit Bridal Tuxedos Prom
01.2023 - 07.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Cashier/Pharmacy Assistant
Our Family Pharmacy
12.2021 - 06.2022
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Kept pharmacy counter and related areas clean, neat and organized.
- Received incoming supplies and stocked in correct locations.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
Education
High School Diploma -
Clio Area High School
Clio, MI05.2023
Skills
- Sales and Marketing
- Speaking Clearly
- Serve Customers
- Listening Skills
- Quotas and Goals
- Quality Assurance Controls
- Customer Relations
Certification
- Social Media Marketing
- Customer Service
- Computer Processing
- Management
Timeline
Prom Sales Associate
Perfect Fit Bridal Tuxedos Prom
01.2023 - 07.2023
Cashier/Pharmacy Assistant
Our Family Pharmacy
12.2021 - 06.2022
High School Diploma -
Clio Area High School
- Social Media Marketing
- Customer Service
- Computer Processing
- Management
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