Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Prom Sales Associate
Perfect Fit Bridal Tuxedos Prom
01.2023 - 07.2023
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Provided positive first impressions to welcome existing, new, and potential customers.
Engaged with customers to build rapport and loyalty.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Cashier/Pharmacy Assistant
Our Family Pharmacy
12.2021 - 06.2022
Answered multi-line phone system and transferred callers to appropriate department or staff member.
Greeted customers and responded to questions with friendly, knowledgeable assistance.
Kept pharmacy counter and related areas clean, neat and organized.
Received incoming supplies and stocked in correct locations.
Answered telephones and provided information about order status, store hours and pharmacy procedures.
Education
High School Diploma -
Clio Area High School
Clio, MI
05.2023
Skills
Sales and Marketing
Speaking Clearly
Serve Customers
Listening Skills
Quotas and Goals
Quality Assurance Controls
Customer Relations
Certification
Social Media Marketing
Customer Service
Computer Processing
Management
Timeline
Prom Sales Associate
Perfect Fit Bridal Tuxedos Prom
01.2023 - 07.2023
Cashier/Pharmacy Assistant
Our Family Pharmacy
12.2021 - 06.2022
High School Diploma -
Clio Area High School
Social Media Marketing
Customer Service
Computer Processing
Management
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