Kennedy smith
Battle Ground,WA
Summary
Motivated and adaptable, with a strong foundation in IT and cybersecurity through my education, I am seeking to expand my knowledge and experience in the field. I excel both independently and in collaborative environments through efficient communication and support. I approach problem-solving with creativity and enthusiasm, always eager to learn and grow. Passionate about staying current with evolving technologies, I actively pursue tech trends and new skills through self-directed learning and home labs. In my current full-time role, I demonstrate excellent organizational and multitasking abilities by managing Co-Op claims and maintaining social media platforms. Every day, there is a new skill I must learn, with resources provided by the company or obtained through independent research.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Digital Marketing Manager
Alan Webb Automotive Group
Vancouver , WA
05.2024 - Current
- Wrote social media content to increase engagement with customers.
- Posted new content for products and services when managing marketing and release calendars.
- Collaborated with internal teams such as IT department for technical support when needed.
- Submitted co-op claims for reimbursement
BDC Service Representative
Alan Webb Chevrolet
Vancouver, WA
10.2022 - 05.2024
- Communicated effectively with clientele to maintain customer satisfaction and loyalty.
- Explained warranty coverage to customers as needed.
- Provided customer support via phone and email inquiries in a timely manner.
- Assisted customers with scheduling appointments for service, maintenance, repairs, and other needs.
- Updated customer information in the database accurately.
Education
Associate of Applied Science - Cybersecurity
Clark College
Vancouver, WA06-2025
Associate of Arts - General AA
Clark College
Vancouver, WA06-2021
Skills
- Active directory
- Cybersecurity fundamentals
- Customer service
- Computer hardware knowledge
- Interpersonal communication
- IT documentation
- Multitasking
- Network security design
- Organization and time management
- Python
Certification
- CS50 Harvard introduction to Programming - Issued December 2022
- PowerDMARC Email Authentication Fundamentals - Issued March 2025
- Cisco Computer Hardware Basics - Issued March 2025
Affiliations
- Studying for CompTIA Security+ and scheduled to take exam May 1st, 2025
Timeline
Digital Marketing Manager
Alan Webb Automotive Group
05.2024 - Current
BDC Service Representative
Alan Webb Chevrolet
10.2022 - 05.2024
Associate of Applied Science - Cybersecurity
Clark College
Associate of Arts - General AA
Clark College
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