Dedicated team member with expertise in quality customer service, conflict resolution, and leadership skills. Punctual employee who takes pride in her work ethic, graciousness, and teamwork. Willingness to improve in other areas.
Overview
6
6
years of professional experience
Work History
Team Member
TJ Maxx, TJX Companies
Kennesaw, GA
10.2023 - Current
Participated in team meetings to discuss strategies for improvement.
Assisted customers with product selection and ordering process.
Resolved customer issues promptly in a professional manner.
Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
Team Leader
Your Pie
Monroe, GA
11.2018 - 07.2023
Established clear expectations for employees, providing guidance when needed.
Developed strategies for problem solving and conflict resolution among team members.
Resolved customer complaints in an effective manner while maintaining a high level of customer service.
Utilized Excel and Microsoft to make lineups and messages for the team