Enthusiastic college graduate eager to contribute to team success through hard work, attention to detail, and excellent organizational skills. Clear understanding of customer service and training in interpersonal skills.
Overview
5
5
years of professional experience
Work History
Recreation Intern
Kiawah Island Golf Resort
05.2022 - 08.2022
Organized, set up, broke down, and worked corporate events for The Sanctuary Hotel at the resort.
Ordered supplies for corporate events.
Communicated with various vendors for events provided at resort.
Programmed, planned, and managed the 4th of July Celebration at The Sanctuary Hotel.
Managed staff during the 4th of July event.
Responded to public inquiries to provide information about programs and facilities.
Opened, closed, and secured facilities at prescribed times to accommodate scheduled activities.
Collaborated with staff to create recreation offerings and facilitated communication about new programs to generate involvement.
Performed clerical, accounting and bookkeeping duties to process participation fees and reconcile cash receipts daily.
Provided clear instruction to activity and program participants to deliver fun and safety.
Transported and escorted program participants to and from activities.
Ordered and maintained all recreational equipment.
Factored-in abilities, needs and interests of participants in development of events and programs.
Coordinated and led family, adult, and child activities for both small and large groups.
Familiar with Micros system, Registration systems, as well as OA system.
Distributed publicity for programs to market programs.
Compiled hourly user statistics to document usage, issues, and incidents to complete daily report form.
Hostess
Wrightsville Beach Brewery
08.2021 - 04.2022
Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
Youth Development Professional
Brigade Boys And Girls Club
02.2021 - 01.2022
Programmed events both educational and sport related for youth.
Supervised youth and maintained security for each child.
Helped set appropriate goals and plans to achieve targets.
Assisted with educational needs through tutoring and homework assistance.
Worked directly with at-risk or youth offenders to improve life skills.
Offered guidance and advice to help cultivate self-esteem and community involvement.
Communicated closely with other counselors to devise programs and activities based on developmental and academic levels.
Engaged and interacted with youth members, teaching sustainable habits and coping mechanisms.
Interacted with troubled youth and offered resources and programs to surmount challenges.
Used cognitive behavior therapy to assist clients in recognizing and redirecting poor habits.
Monitored youth behavior and offered guidance and support for positive change.
Named Staff of the Month in March 2021.
D1 Athlete
University Of North Caolina At Wilmington
01.2018 - 10.2021
Exhibited excellent teamwork and strong work ethic by promoting camaraderie.
Attended all practices, meetings and workouts on time.
Managed time effectively while traveling for games, attending practice and going to classes.
Trained extensively and observed proper nutrition for weeks leading up to national-level fitness competitions.
Effectively communicated with diverse group of athletes, coaches and game officials using dynamic listening and open-ended questioning skills.
Developed and maintained key relationships fellow athletes, coaching staff and school administrators and professors.
Assisted as position team leader for defensive and offensive teams.
Was asked to attend multiple US National camps to represent my club as well as showcase my soccer skills.
Was selected to represent the US by playing soccer in Australia through the People to People Organization.
Was team captain of multiple different teams.
Special Events Coordinator-Receptionist
Scout Communications
08.2017 - 08.2021
Negotiated favorable agreements with vendors and facilities to keep costs low and fulfill contract budget requirements.
Organized and implemented corporate events with as many as 100 guests.
Greeted patrons and participants at events to guide guests to locations and answer questions.
Coordinated schedules and timelines for events.
Brainstormed and implemented creative event concepts and themes.
Reviewed event bills to confirm accuracy and approve payment.
Answered central telephone system and directed calls accordingly.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Corresponded with clients through email, telephone or postal mail.
Resolved customer problems and complaints.
Sorted, received and distributed mail correspondence between departments and personnel.
Education
Professional Trainer Certification
ISSA
03.2023
Bachelor of Arts - Hospitality And Tourism Management, Rec, Sports LD
University of North Carolina At Wilmington
Wilmington, NC
08.2022
Skills
Critical Thinking
Activity Planning and Coordination
Reading Comprehension
Athlete Engagement
Teamwork and Collaboration
Youth Support
Customer and Service-Oriented
Friendly, Positive Attitude
Recreational Program Planning
Group Activity Leading
Scheduling Events and Programs
CPR Certified
Certified beginning of 2022.
Timeline
Recreation Intern
Kiawah Island Golf Resort
05.2022 - 08.2022
Hostess
Wrightsville Beach Brewery
08.2021 - 04.2022
Youth Development Professional
Brigade Boys And Girls Club
02.2021 - 01.2022
D1 Athlete
University Of North Caolina At Wilmington
01.2018 - 10.2021
Special Events Coordinator-Receptionist
Scout Communications
08.2017 - 08.2021
Professional Trainer Certification
ISSA
Bachelor of Arts - Hospitality And Tourism Management, Rec, Sports LD
University of North Carolina At Wilmington
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