Kennedy Wise
San Luis Obispo,CA
Summary
Experienced with legal documentation management, client communication, and office support. Utilizes organizational skills and attention to detail to ensure accurate and timely completion of tasks. Demonstrated success in supporting legal teams by drafting correspondence and maintaining case files. Proven ability to handle confidential information with discretion and efficiently manage multiple tasks.
Overview
6
6
years of professional experience
Work History
Legal Process Coordinator
Nelson & Kennard
11.2024 - Current
- Maximized office efficiency through proficient use of Microsoft Office Suite tools such as Word, Excel, and Outlook.
- Handled sensitive client information with discretion, ensuring complete confidentiality of all legal matters discussed or documented.
- Reduced errors in legal documents by diligently proofreading and editing materials before submission.
- Streamlined office operations by implementing efficient filing systems and organizational techniques.
- Shouldered administrative duties for legal staff such as scheduling, filing, responding to inquiries and answering phones.
Branch Service Specialist
River City Bank
04.2023 - 11.2024
- Delivered exceptional customer service to every customer by levering extensive knowledge of products and services and creating welcoming, positive experiences.
- Trained new staff on operational procedures and customer service standards.
- Fostered strong client relationships to ensure long-term loyalty and repeat business.
- Processed incoming correspondence and routed documents to appropriate parties promptly.
Team Lead
Jacks Urban Eats
06.2020 - 04.2023
- Oversaw daily operations, ensuring quality service and adherence to safety standards.
- Developed strategies for inventory management, reducing waste while maintaining product availability.
- Coordinated guest relations to boost satisfaction and brand loyalty.
- Promoted positive work environment by fostering teamwork, open communication, and employee recognition initiatives
Education
High School Diploma -
Inderkum High School
SacramentoSkills
- Scheduling and planning
- Process documentation
- Workflow coordination
- Hardworking
- Adaptability and Flexibility
- Data Entry Efficiency
- Exceptional Attention to Detail
- Strong Teamwork and Collaboration Skills
- Customer Service Excellence
- Proficiency in Excel
- Excellent Communication Skills
- Teachable
Timeline
Legal Process Coordinator
Nelson & Kennard
11.2024 - Current
Branch Service Specialist
River City Bank
04.2023 - 11.2024
Team Lead
Jacks Urban Eats
06.2020 - 04.2023
High School Diploma -
Inderkum High School