Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kenneil Johnson

Clermont,FL

Summary

With a diverse background in front desk reception, customer service, retail, warehouse operations, logistics, food service, and mail delivery, I am a dedicated and adaptable professional. My reliability, professionalism, strong communication skills, attention to detail, and genuine commitment to providing excellent service have made me a valuable asset in various roles.

I excel in welcoming and assisting customers and visitors, answering phones, handling inquiries, managing schedules and appointments, maintaining organized records, processing information accurately, and creating a friendly and professional first impression. My ability to remain calm, organized, and efficient in fast-paced environments while balancing multiple responsibilities is a testament to my strong work ethic.

As a dependable and team-oriented individual, I am dedicated to helping both customers and coworkers have a positive experience. My experience in material handling, inventory support, order fulfillment, and maintaining safe and organized work areas further enhances my capabilities.

Overview

2
2
years of post-secondary education
5
5
years of professional experience

Work History

Retail Associate

Nike Factory Store
04.2026 - Current
  • Assisted customers with product selection and checkout transactions, enhancing customer satisfaction and loyalty.
  • Supported loss prevention initiatives while delivering a positive customer experience in a fast-paced retail environment.
  • Maintained cleanliness and organization of sales floor to enhance shopping experience. and support visual merchandising standards.
  • Received, organized, and replenished merchandise, ensuring efficient stockroom operations and product availability.

Rural Carrier

United States Postal Service
10.2025 - 02.2026
  • Maintained reliable delivery schedules, enhancing customer experience through effective interactions.
  • Sorted and delivered mail accurately, ensuring timely delivery and customer satisfaction.
  • Performed assigned duties without supervision, consistently meeting daily performance and service standards.

Material Handler

QuietFlex
11.2024 - 12.2025
  • Loaded, unloaded, and moved materials to ensure smooth warehouse operations.
  • Picked, packed, and prepared orders to achieve accurate and timely fulfillment.
  • Supported inventory accuracy while maintaining clean, organized, safe work areas.
  • Worked effectively in a fast-paced environment while following workplace safety procedures.

Team Member

Swig
11.2024 - 10.2025
  • Prepared beverages and food items efficiently, ensuring adherence to quality and sanitation standards for customer satisfaction.
  • Operated POS systems, processed customer transactions, and handled cash accurately.
  • Restocked supplies and organized service area, contributing to smooth operations during peak hours.
  • Delivered fast, friendly customer service, enhancing customer experience and supporting team during busy periods.

Front Desk Receptionist Volunteer

Mohawk surgery center
Minneola, FL
04.2021 - 05.2024
  • Welcomed patients and visitors at the front desk with professionalism.
  • • Assisted with patient check-in and registration, ensuring all forms were completed accurately.
  • Answered phone calls, directing inquiries to appropriate staff members to facilitate timely assistance.

• Volunteered additional time during high-volume periods, helping reduce wait times and ensure

• Answered phones, responded to patient queries, and guided patients through the pre-operative

• Managed patient records, ensuring accuracy and proper filing for easy accessibility.

Managed appointment scheduling using electronic health record systems.

• Managed appointment scheduling and coordinated with clinical teams for pre-operative and post-

• Streamlined front desk workflow, contributing to enhanced patient experience and satisfaction.

• Handled patient records and ensured they were updated and properly filed.

• Provided administrative support to the Business Office Manager and clinical staff.

Back of House Team Member

Chick-fil-A
12.2022 - 02.2024
  • Prepared food to meet quality, portion, and presentation standards, ensuring customer satisfaction.
  • Collaborated with team members to manage high-volume service periods efficiently.
  • Restocked inventory to maintain seamless kitchen operations and support service flow.
  • Followed sanitation and food safety procedures to maintain a safe work environment.

Education

Associate of Arts - Nursing

Lake-Sumter State College
Minneola, FL
08.2024 - 08.2026

Skills

  • Customer service
  • cash handling
  • order picking and packing
  • stocking and replenishment
  • inventory management
  • warehouse operations
  • material handling
  • shipping and receiving
  • safety compliance
  • fast-paced operations
  • team collaboration
  • prioritization
  • detail orientation
  • clear communication
  • client interaction
  • collaborative teamwork
  • analytical thinking
  • troubleshooting
  • quality control
  • cash management
  • appointment scheduling
  • initiative
  • hospitality services
  • time management
  • client relations
  • detail orientation
  • Problem-solving skills
  • Phone etiquette
  • Document management
  • Office organization
  • Effective planning

Timeline

Retail Associate

Nike Factory Store
04.2026 - Current

Rural Carrier

United States Postal Service
10.2025 - 02.2026

Material Handler

QuietFlex
11.2024 - 12.2025

Team Member

Swig
11.2024 - 10.2025

Associate of Arts - Nursing

Lake-Sumter State College
08.2024 - 08.2026

Back of House Team Member

Chick-fil-A
12.2022 - 02.2024

Front Desk Receptionist Volunteer

Mohawk surgery center
04.2021 - 05.2024
Kenneil Johnson