KENNETH A. DELANEY
Network Engineer
Edgewater,MD
Summary
Cleared (TS/SCI w/Full Scope Poly) Subject Matter Expert (SME) and in the field of network and systems engineering with 30 years of cumulative experience in designing, architecting, evaluating, testing, and supporting vendor network appliances (physical and virtual), technologies and software systems. Supporting the DOD and IC since 1992 in various engineering capacities to include that of a government civilian fulfilling the role as the Telecommunications Engineering and Support Branch Manager for MCIA in Quantico, Virginia.
Overview
33
33
years of professional experience
2001
2001
years of post-secondary education
4
4
Certifications
Work History
Support Account Manager (SAM) | Onsite Engineer (OSE)
Hitachi Vantara Federal
09.2018 - Current
- Provide customer Support Account Management (SAM) and Onsite Engineering (OSE) services to MPO (Maryland Procurement Office) customers for Ruckus, Extreme, Brocade, Dell, Arista, NVIDIA, Hitachi, and other vendor products
- As a SAM, provide a single point of contact for implementations, change activities, escalations, and critical situation management
- Recommend firmware upgrades and new releases, and test upgrades in Hitachi, partner and/or customer labs
- Provide technical tips, best practices, write white papers and provide other documentation, instruction or guidance as needed
- Manage the Activity Quality Process to assist with planning and implementing of customer activities
- Provide Quarterly Business Renews (QBR) four times per year
- Capture and track customer product assets and provide that to HVF renewals team for timely customer maintenance
- Manage all customer product issues, open support cases and assist with case resolution
- As an OSE, conduct configuration, troubleshooting, analysis, and optimization of customer network products
- Provide software release planning and documentation, assist with capturing data collections required for problem identification and resolution
- Bring onsite network subject matter expertise (SME) to augment IT staff resources and skills
- Perform proactive maintenance and support to optimize the product environment
- Troubleshoot, diagnose, and resolve customer network product issues
- Knowledge transfer and OJT training to IT staff as needed
- Define, manage, and execute problem resolution plans and communicate closure/resolution to HVF and product vendor technical support teams and customer
- Utilize HVF, OEM, open-source, and customer software tools and resources to test and repair or replace network products
- Audit and evaluate current IP network deployments, providing recommendations on design, configuration, and firmware versions
- Assist with the installation, configuration, testing, deployment, and support of new network technologies
- Manage Hitachi Lab at Norseman EBC for customer demos, POCs, and configuration testing
- Provide best practices for network architecture, configuration, and operational management
- Applications, OEM, OS, protocols: Cumulus Linux networking, RADIUS, TACACS+, IP, NMS, IPAM, OSPF, BGP, VXLAN, MLAG, Intangi Iris, Linux, RUCKUS/Extreme/Dell/NVIDIA switches, NVIDIA Cumulus Linux, Docker, KASM
Professional Services Resident Engineer
Infoblox Federal, Inc.
09.2012 - 09.2018
- Provided on-site engineering, installations, sustainment of customer DNS, IPAM, logging and reporting
- Activities included architecture refinement, system services tuning, senior level engineering, Visio network diagraming, power-space-cooling requirements, physical installs, equipment configurations and deployment, software upgrades and troubleshooting, security, team training, technical documentation and diagrams, DNS and IPAM migrations
- Reported directly to contractor team lead
- Provided direct access to Infoblox Support for case management for all issues to include IAVAs, bugs and features
- Provided additional support on backend from Professional Services team for assistance when need arises
- Provided Infoblox RFE creation and status
- Responsible for implementing remote logging, reporting, monitoring, system backups, COOP/DR failover planning and testing
- Provided on premises feature testing
- IAVA review and mitigation, vendor cases, RMA, RFE, etc
- Installed and managed NXLOG, NAGIOS
Systems Engineer
Infoblox, Inc.
06.2011 - 09.2012
- Responsible for pre-sales engineering services for DHCP, DNS, IPAM (DDI), Network Configuration and Control Management (NCCM) physical and virtual appliances
- Provided on-site engineering services to Multiple Intelligence Agency customers
IT Technology Manager (2210), DCIPS Band 4
Marine Corps Intelligence Activity/Dept of Navy
07.2009 - 04.2011
- Provided oversight of daily network maintenance and services, task and project assignment and planning, the design engineering for extending existing Command networks and services to other facilities and to engineer new solutions for Command requirements
- Duties also included that of Electronic Key Management System (EKMS) Local Element Custodian and Telecommunications Control Officer (TCO)
- Collaborated with other Command members of Special Systems, network storage team, server team, Information Assurance (IA) for project execution, maintenance, and support
- Communicated directly with DIA, Base G-6, Marine Corps Network Operations Security Center (MCNOSC), NSA, NGA, Joint Reserve Intelligence Program (JRIP), Director of National Intelligence (DNI-U), Systems integrators and various Base Commands for the purpose of Command requirements and inter-agency support
- Responsible for the data network hardware life-cycle sustainment, asset management and maintenance renewals
- Attended the Configuration and Control Board (CCB), Director of Engineering and Facilities weekly meetings
- Managed seven network administrators comprised of government civilians, contractors, and Marines
- Provided training, task and project delegation and direct oversight of these personnel and their activities
- Participated in the Command SIPRNet re-accreditation which entailed major modifications to the network configurations, identifying false positives as reported by security tools and mitigation of valid vulnerabilities and providing several documents to include Concept of Operations (Con Ops), network diagrams, switch and router configurations, Plan of Action and Milestones (POA&M ) reports and responses to Defense Information System Agency (DISA) network infrastructure Security Implementation Guides (STIG) requirements and finally working through the audit process directly with the Blue Team
- Provided subject matter expertise engineering network solutions to Command requirements to include extending MCIA's classified networks and services (data, voice, and video) to other Base and non-Base facilities
- Conducted site surveys, collect requirements, design the end-to-end solution, configure the Extreme Networks routers and switches and General Dynamics KG-175 Taclane (Ethernet) series and KG-75 Fastlane (ATM) type-1 encryptors
- This also required working with the Base Telco, Qwest contractors and commercial carriers to provide circuit provisioning to these remote facilities
- Responsible for all network device configurations, backups, and restoration
Systems Engineer
Ericsson Federal, Inc. (Formerly Marconi Federal/Fore Systems, Inc.)
08.2000 - 07.2009
- Performed VLAN and IP network design, configuration and testing, and installation and maintenance of data, voice and video communications systems
- Configured RADIUS, VLAN creation and port assignment, MAC security, link Aggregation (802.3ad), VLAN trunking and tagging (802.1q), POE (802.3af) for Cisco VOIP devices, static and OSPF routing, switch port security, ACLs, SNMPv3, Syslog, SSL/SSH certificates, tftp, DNS, bootp relays, Extreme stacking, EAPS (RFC 3619) rings, and Extreme software port redundancy
- Performed KG-75A ATM and TACLANE installation, configuration, support and training
- Managed all networks with NMS suite of software including What’s Up Gold, Extreme Networks EPICenter, PRTG, SYSLOG, FTP/TFTP, and OpUtils services
- Managed all networks to include ATM and DS1/DS3/ATM circuits
- Installed and managed Ericsson Virtual Presence (ViPr) VTC system and supported the installation of Cisco VOIP and Tandberg VTC end points
- Conducted traffic analysis and supported bandwidth studies and testing utilizing PRTG/WUG and SFLOW
- Troubleshooting tools included RMON, IPERF, Wireshark, NMAP, SYSLOG and switch diagnostics
- In addition to MCIA I assisted with the implementation of Large-Scale ATM WAN network for the DIA Joint Worldwide Intelligence Communications System (JWICS) to satisfy redundant and robust Real-Time Voice, Video and Data requirements over OC-3, OC-12, DS-3, T1/E1, T1/E1 IMA (Inverse Multiplexing over ATM) and Ethernet using KG-75 Fastlane encryptors
- Provided High Level troubleshooting for the Customer Network as well as various Service Provider Networks
- Provided OJT for network technicians on ATM, Ethernet, TCP/IP, network protocols, KG-75 Fastlanes and numerous WAN technologies
- Tested and delivered solutions for future network/customer requirements
- Ensured technical accuracy and completeness in network implementations, reducing the likelihood of customer problems
- Programmed PERL scripts for ATM device asset management, password changes and configuration changes
- Provided ATM/Ethernet network design, configuration, testing, installation, troubleshooting and sales support for other major Federal Intelligence agencies to include NGA, ONI and others
- Sales support included private and trade show demonstrations, on-site testing, presentations, technical white boarding, and account management support and supporting customer visits at corporate headquarters
Senior Network Engineer
SRA International, Inc.
08.1996 - 08.2000
- Company Overview: Complex Systems Engineering Division
- Sub-contractor to Fore Systems/Marconi Communications
- Deployed and maintained the DIA ATM operations network to include the migration of PowerHub 8000 multilayer switches to the NSX-9500 service grid for L3 OSPF routing and LANE support
- Installed and serviced ATM switches (ASX-4000, ASX-1000, ASX-200BX, ESX-3000) a service in data center, network core and remote sites
- Conducted ForeThought upgrades, site hardware installs and upgrades, migration from flat PNNI network to hierarchical PNNI network
- Performed hardware inventory and RMA
- Conducted ATM switch training and created configuration documentation
- Lead engineer for the renovated National Military Command Center (NMCC) facility telecommunications systems transition
- Responsibilities included Engineering Installation Package (EIP) development and maintenance, and on-site engineering
- Additional activities included site surveys, systems research, organizational and system transition plans, CAD system block and wiring diagrams, Bill of Materials (BOM) creation and systems and network implementation
- Lead engineer for the Pentagon Single Agency Manager (SAM) and the responsibilities included configuring, testing, and integrating a Fore Systems ATM network specifically, for Desktop Video Teleconferencing and collaborative computing capabilities to include application sharing and whiteboarding
- Complex Systems Engineering Division
Systems/Network Engineer
GTE Government Systems
05.1992 - 08.1996
- Company Overview: Information Systems Division
- Pentagon Joint Chiefs Integration Facility lead MCSE engineer/manager that migrated legacy WANG mainframe environment to Windows NT client-server domain of over 1500 NT Workstations
- Conducted surveys and designed, configured, tested and integrated servers, workstations, firewalls, DNS, DHCP, Mail (SMTP), Remote Access and other network services
- Developed UNIX shell scripts for RCS support
- Configured development environment of SUN workstations with access to RTM, OMT, SNAP and ORACLE
- Information Systems Division
Education
M.S. - Electrical Engineering
George Washington University
Washington, D.C.B.S. - Computer Science
University of North Carolina
Asheville, N.C.Skills
NVIDIA Cumulus Linux expertise
RUCKUS FastIron expertise
Extreme Networks NOS expertise
Dell OS10 experience
Proficient in Arista technologies
VXLAN and TCP/IP networking expertise
SNMP-based monitoring solutions
Expertise in routing protocols
Network logging and monitoring
Expertise in network support and design
Experiance in Linux and containerization
Teamwork and collaboration
Certification
NVIDIA Academy: Cumulus Linux, 01/25
Timeline
Support Account Manager (SAM) | Onsite Engineer (OSE)
Hitachi Vantara Federal
09.2018 - Current
Professional Services Resident Engineer
Infoblox Federal, Inc.
09.2012 - 09.2018
Systems Engineer
Infoblox, Inc.
06.2011 - 09.2012
IT Technology Manager (2210), DCIPS Band 4
Marine Corps Intelligence Activity/Dept of Navy
07.2009 - 04.2011
Systems Engineer
Ericsson Federal, Inc. (Formerly Marconi Federal/Fore Systems, Inc.)
08.2000 - 07.2009
Senior Network Engineer
SRA International, Inc.
08.1996 - 08.2000
Systems/Network Engineer
GTE Government Systems
05.1992 - 08.1996
B.S. - Computer Science
University of North Carolina
M.S. - Electrical Engineering
George Washington University
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