Kenneth Andrus
Tumwater,WA
Summary
Dynamic Route Sales Representative with a proven track record at Bimbo® Bakeries USA, excelling in customer retention and issue resolution. Leveraged effective communication and leadership skills to boost revenues through upselling, while training new staff to enhance service quality. Committed to optimizing product distribution and achieving sales goals.
Overview
31
31
years of professional experience
Work History
Route Sales Representative
Bimbo® Bakeries USA
11.2004 - Current
- Assisted with route planning and scheduling to optimize delivery efficiency.
- Learned inventory management systems to track product availability and stock levels.
- Supported sales initiatives by engaging with customers and promoting products effectively.
- Maintained accurate records of customer interactions and sales transactions.
- Collaborated with team members to resolve delivery issues and improve service quality.
- Displayed products properly at customer sites and according to company specifications and policies.
- Maintained positive relationships with customers using good communication and follow-through abilities.
- Trained new Route Sales Representatives, sharing best practices for success in the role.
- Immediately addressed problems with customers to promote speedy resolution.
- Boosted revenues by upselling and cross-selling products to new and established customers.
Grocery Manager
Summit Trading Grocery Store
08.1994 - 08.2004
- Oversaw daily operations, ensuring optimal inventory levels and product availability.
- Developed staff training programs to enhance customer service and operational efficiency.
- Implemented merchandising strategies to maximize sales and improve product visibility.
- Analyzed sales data to identify trends and inform strategic purchasing decisions.
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Engaged customers and provided very high level of service and support, helping find desired products and items.
- Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
- Improved overall sales by identifying market trends and optimizing product selection.
Education
No Degree - Business Administration
Pierce College
Puyallup, WAHigh School Diploma -
Franklin Pierce High School
Tacoma, WA06-1991
Skills
- Customer retention
- Stock rotation
- Sales goals
- Leads prospecting
- Business transactions
- Client relations
- Product distribution
- Issue resolution
- Policies and procedures implementation
- Route growth
- Customer service
- Staff development
- Teamwork and collaboration
- Leadership skills
- Effective communication
- Decision-making
- Clean driving record
- Self motivation
Timeline
Route Sales Representative
Bimbo® Bakeries USA
11.2004 - Current
Grocery Manager
Summit Trading Grocery Store
08.1994 - 08.2004
No Degree - Business Administration
Pierce College
High School Diploma -
Franklin Pierce High School
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