Client focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to answering technical questions, Social Security benefit options, and meeting financial retirement goals. Years as a professional speaker on Social Security benefits, options and filing.
Certifications
Multiple service awards throughout a 34 year career with the Social Security Administration with the latter awards for recognition of efforts educating the public regarding SSAs programs, policies, and available online services and support of eServices for field offices. A 2016 SSA Deputy Commissione's team award in recognition of superior leadership teamwork and technical knowledge while performing as a member of a regional representative payee cadre.
Certification completion with the National Social Security Certification program in 2021 and advisory/consultant certification completion program with the Association of Mature American Citizens Foundation Social Security Advisory Team in 2023.