Kenneth Beilman
Lewiston,NY
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of employees, customers, and other staff members.
Overview
7
7
years of professional experience
Work History
Manager
Niagara Falls Center For Tourism
Niagara Falls, NY
09.2023 - Current
- Execute daily opening and closing procedures to ensure the building is accessible during operating hours and secure during closure.
- Address and resolve customer concerns, ensuring a positive experience for all visitors.
- Monitor surveillance systems and security equipment to promptly address any suspicious activities.
- Respond to and resolve building-related issues promptly and efficiently.
- Maintain regular communication with tenants, keeping them informed of relevant updates or changes.
Arcade Supervisor
Vortex VR Arcade
Niagara Falls, NY
06.2022 - 05.2023
- Welcomed and greeted customers, answered questions and provided customer service to contribute to memory-making experience.
- Performed cash handling duties, provided change and balanced money at end of shift.
- Reported concerns, broken machines and out-of-order games to supervisor.
- Maintained clean and safe work environment and monitored immediate area and surroundings for trash and debris.
Cashier
One Niagara
Niagara Falls, NY
05.2017 - 06.2019
- Greeted customers and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Bachelor of Arts - History
Niagara University
Niagara Falls, NY05.2024
Skills
- Financial Management
- Operations Management
- Performance Management
- Business Administration
- Customer Relations
Timeline
Manager
Niagara Falls Center For Tourism
09.2023 - Current
Arcade Supervisor
Vortex VR Arcade
06.2022 - 05.2023
Cashier
One Niagara
05.2017 - 06.2019
Bachelor of Arts - History
Niagara University