Kenneth Benioni
San Diego,CA
Summary
I have spent the past several years in technical roles, including as a Technical Account Manager and Web Developer, where I built strong problem-solving, communication, and process improvement skills. My experience managing client relationships, streamlining operations, and working with data has sparked a growing interest in financial systems and analysis. I’m now transitioning into the field of accounting, where I can combine my analytical mindset with a passion for accuracy and financial insight. I am projected to receive my Bachelor's in Applied Business Management by December, 2025.
Overview
6
6
years of professional experience
Work History
Technical Account Manager
Liveview Technologies
05.2021 - Current
- Managed the companies largest enterprise clients including Kroger, Walgreens, and The Home Depot.
- Developed and executed solutions to customer needs using tools like Linux and command line.
- Built long-term trusted customer relationships to manage stakeholder expectations.
- Engaged in tool and process improvements to streamline customer success activities and services.
- Wrote detailed technical documentation for department processes using Confluence.
Jr. Web Developer
DentalQore
10.2020 - 03.2021
- Built website interfaces with HTML and CSS.
- Applied knowledge of JavaScript to create successful designs.
- Designed, implemented and monitored web pages, plugins and functionality for continuous improvement.
- Multi-tasked across multiple functions and roles to meet deadlines and organizational expectations.
- Engaged with clients to plan and optimize site issues and queries.
- Pulled from PHP and SQL back-end libraries to bolster programming resources.
Tech Support Team Lead
DentalQore
01.2019 - 10.2020
- Utilized ticketing system to track customer requests and prioritize urgent needs.
- Scheduled weekly team and individual meetings to go over process changes and efficiency, as well as quarter goals.
- Made updates and customizations to client web pages using HTML, CSS, and JavaScript.
- Communicated with clients to verify roots and causes of web page issues.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Responded to customer inquiries and provided technical assistance over phone and email.
Education
Bachelor of Science - Applied Business Management
BYU Idaho
Rexburg12-2025
Computer Science
Utah Valley University
Orem, UT2018
Marine Biology
BYU Hawaii
Laie, HI2016
Skills
- Quickbooks
- Excel
- Production Support
- Operations Improvement
Timeline
Technical Account Manager
Liveview Technologies
05.2021 - Current
Jr. Web Developer
DentalQore
10.2020 - 03.2021
Tech Support Team Lead
DentalQore
01.2019 - 10.2020
Bachelor of Science - Applied Business Management
BYU Idaho
Computer Science
Utah Valley University
Marine Biology
BYU Hawaii
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