Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
Generic

Kenneth Billinger

Kansas City,Missouri

Summary

Results-driven Manager known for high productivity and efficient task completion. Skilled in strategic planning, team leadership, and operational management. Excel in communication, problem-solving, and adaptability, ensuring effective team collaboration and customer satisfaction. Committed to driving business growth through innovative strategies and exemplary leadership qualities.

Overview

42
42
years of professional experience

Work History

Network Operations Manager

Catholic Radio Network
Kansas City, Missouri
03.2017 - Current
  • Managed network operations for multiple radio stations across diverse regions.
  • Oversaw troubleshooting processes to resolve network connectivity issues promptly.
  • Collaborated with engineering teams to optimize transmission systems and equipment.
  • Developed and implemented network operations policies and procedures.

Insurance Representative

Self Employed Agent
Overland Park, Kansas
06.2000 - 03.2017
  • Assisted clients in understanding coverage options and policy details.
  • Built strong relationships with clients to ensure satisfaction and retention.
  • Analyzed customer needs to recommend appropriate insurance solutions.
  • Conducted policy reviews to ensure compliance with regulations and standards.
  • Provided guidance and support when filing claims on behalf of clients.

Operations Manager

Radio, Inc
Hays, Kansas
07.1992 - 04.2000
  • Coordinated daily operations for broadcasting schedules and programming at Radio, Inc.
  • Supervised staff to ensure compliance with operational policies and safety protocols.
  • Monitored performance metrics to identify areas requiring operational adjustments or support.
  • Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
  • Managed the scheduling and training of on-air personnel.
  • Directed operations staff by providing guidance, training, and support in order to meet company objectives.

Interim General Manager

Radio, Inc.
Hays, Kansas
04.1991 - 06.1992
  • Oversaw daily operations to ensure efficient workflow and productivity.
  • Developed and implemented strategic plans aligning with company objectives.
  • Managed team performance through regular evaluations and feedback sessions.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, customer service and sales.
  • Trained employees on duties, policies and procedures.
  • Created schedules and monitored payroll to remain within budget.
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Tracked monthly sales to generate reports.
  • Implemented employee recognition programs to motivate staff members toward achieving organizational goals.

Morning Show Host/Program Director/Sales Associate

Radio, Inc.
Hays, KS
01.1984 - 04.1991
  • Engaged listeners through lively discussions and entertaining content.
  • Conducted interviews with local celebrities and community leaders.
  • Collaborated with production team to develop show segments and scripts.
  • Promoted upcoming events and community initiatives on-air and online.
  • Assisted in planning promotional activities to increase show visibility and reach.
  • Edited audio clips for broadcast use using digital editing software.
  • Participated in promotional events such as radio station appearances or charity fundraisers.

Education

Radio And Television Broadcasting

Fort Hays State University
Hays, Kansas

Skills

  • Team leadership
  • Effective communication
  • Relationship building
  • Teamwork
  • Operations coordination

Affiliations

  • Involved in my church community.
  • Involved in prison ministry for 15 years at local and regional facilities.
  • Served on the Games Management Team for Kansas Special Olympics for 12 years, including 2 years as Games Director.

Accomplishments

  • Won various Kansas Association of Broadcaster awards while on-air, including small market Morning Show of the Year.
  • Rookie of the Year in Sales for New England Financial - Colby Agency.
  • Kansas Special Olympics Volunteer Award - Kansas State Basketball Tournament in Hays, Kansas.

References

References available upon request.

Timeline

Network Operations Manager

Catholic Radio Network
03.2017 - Current

Insurance Representative

Self Employed Agent
06.2000 - 03.2017

Operations Manager

Radio, Inc
07.1992 - 04.2000

Interim General Manager

Radio, Inc.
04.1991 - 06.1992

Morning Show Host/Program Director/Sales Associate

Radio, Inc.
01.1984 - 04.1991

Radio And Television Broadcasting

Fort Hays State University

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