i always want to be the best at everything I do I love being on a farm,working and learning new things
Kenneth Blackburn
Lafayette,IN
Summary
Dynamic customer service professional with a proven track record at Malibu Jacks, excelling in guest satisfaction and safety. Skilled in cash handling and emergency response, I foster positive interactions and optimize operations, enhancing guest experiences. Known for reliability and teamwork, I effectively train staff and streamline processes to achieve operational excellence.
Experienced with managing and operating attractions to ensure safety and enhance guest experiences. Utilizes strong communication skills and quick problem-solving abilities to maintain smooth operations. Track record of working collaboratively with team members and adapting to changing needs for optimal results.
Overview
49
49
years of professional experience
Work History
Attractions Operator and Customer Supervisor
Malibu Jacks
09.2023 - Current
- Operated amusement attractions, ensuring guest safety and satisfaction during experiences.
- Monitored equipment functionality, performing routine inspections and maintenance to enhance performance.
- Trained new team members on operational procedures and safety protocols for attractions management.
- Managed queue systems efficiently, optimizing guest flow and reducing wait times during peak hours.
- Responded to guest inquiries and concerns promptly, fostering positive interactions and customer loyalty.
- Served as a knowledgeable resource for guests seeking information about park attractions, events, and amenities.
Customer Service Cashier
Dollar Tree Stores
03.2023 - 09.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced receipts at shift end.
- Assisted customers with inquiries, ensuring high levels of satisfaction.
- Trained new team members on register operations and customer service protocols.
- Managed inventory restocking, optimizing product placement for visibility.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Dishwasher
Cracker Barrel
09.2021 - 07.2023
- Operated dishwashing machines efficiently, ensuring cleanliness and sanitation standards.
- Collaborated with kitchen staff to streamline dish retrieval and return processes.
- Maintained supply levels of cleaning chemicals and tools for uninterrupted workflow.
- Trained new staff on proper dishwashing techniques and equipment usage.
- Enforced health and safety regulations to promote a safe working environment.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Exceeded health code standards with diligent attention to detail when cleaning all surfaces within the dishwashing area.
Farm Hand
Raszewski Farms
02.1977 - 04.1989
- Operated and maintained farm machinery, ensuring optimal performance and safety standards.
- Assisted in planting, cultivating, and harvesting crops, contributing to overall yield quality.
- Monitored crop health and implemented pest control measures to minimize losses.
- Collaborated with team members to streamline daily operations and improve efficiency.
- Operated various farm machinery including tractors, plows, and balers for efficient land cultivation and crop production.
- Assisted in the construction or repair of fences, barns, sheds, or other infrastructure necessary for successful farm operation.
- Carried out daily farm tasks such as feeding animals, milking cows, and cleaning pens to ensure animal health and welfare.
- Ensured proper animal care by administering medications, vaccinations, or treatments as prescribed by veterinarians.
Education
GED -
Momence High
Momence, IL03-1989
Skills
- Patience and empathy
- Cash handling expertise
- Creativity and innovation
- Emergency response readiness
- Customer service
- Ride set up
- Teamwork and collaboration
- Problem-solving
- Customer assistance
- Problem-solving abilities
- Reliability
Interests
Timeline
Attractions Operator and Customer Supervisor
Malibu Jacks
09.2023 - Current
Customer Service Cashier
Dollar Tree Stores
03.2023 - 09.2024
Dishwasher
Cracker Barrel
09.2021 - 07.2023
Farm Hand
Raszewski Farms
02.1977 - 04.1989
GED -
Momence High
Dependability
I give my 100 percent all the time,don't believe in short cuts. Do the job right the first time and always there when needed. Not afraid of learning and working hard.