Proven track record in ensuring passenger safety and enhancing travel experience, demonstrated during tenure at Coach USA. Expert in defensive driving and adept at managing passenger interactions, consistently maintaining a clean driving record. Achieved notable improvement in rider satisfaction through exceptional service and safety measures. Skilled in fare collection and map reading, embodying a commitment to excellence in public transportation.
Overview
46
46
years of professional experience
Work History
Bus Driver
Coach USA
349 1st Street Elizabeth NJ
01.1995 - 10.2023
Kept bus interiors clean and tidy to provide comfortable passenger environments.
Completed pre- and post-trip bus inspections for safe passenger transportation.
Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
Drove bus to safely transport passengers over scheduled routes and authorized stops.
Ensured safety of all passengers by adhering to strict driving regulations and guidelines.
Handled conflicts between riders diplomatically, promoting a peaceful atmosphere onboard the bus.
Reported any incidents or accidents promptly according to company protocols, assisting in investigations as needed.
Provided passenger assistance, collected fares and offered schedule and route information.
Advised passengers of appropriate behavior to reinforce posted rules and maintain passenger safety.
Enhanced passenger satisfaction by providing timely and efficient transportation services.
Monitored students and other passengers during transit to encourage safe transport.
Provided clear announcements regarding upcoming stops, allowing riders to plan their exit accordingly and avoid confusion or missed connections.
Participated in professional development opportunities such as training sessions or workshops to stay up-to-date on industry best practices.
Served as a positive representative of the company, acting as an ambassador for public transportation and its benefits.
Maintained a clean and comfortable bus environment for improved rider experience.
Railroad Track Laborer
Conrail
Elizabeth, NJ
04.1978 - 06.1991
Ensured accurate measurements for track installations with precise leveling and alignment tools.
Collaborated with fellow team members to complete large-scale track projects on time and within budget constraints.
Completed required training modules regularly to stay up-to-date on industry best practices and enhance job performance.
Completed thorough documentation of work performed to ensure clear communication between team members and supervisors.
Education
No Degree - Accounting
Essex County College
Newark, NJ
09.1975
No Degree - Psycology
Kean University
Union, NJ
06.1971
Skills
Passenger Assistance
Fare collection
Map Reading
Passenger Safety
Commercial driving
Passenger Interaction
Defensive Driving
Clean Driving Record
Impeccable safety history
Inclement weather driving
Affiliations
Minister
Reading
Active member of a church specializing in Evangelism