Kenneth Brooks
Miami
Summary
Dynamic and results-driven Lead Driver with extensive experience at Coastal Waste & Recycling. Proven track record in enhancing operational efficiency and customer satisfaction through effective route planning and strong leadership. Skilled in driver training and vehicle maintenance, consistently ensuring safety and professionalism in high-pressure environments.
Experienced with route planning and vehicle maintenance. Utilizes team coordination to ensure timely deliveries. Track record of maintaining high safety standards and customer satisfaction.
Knowledgeable Lead Driver. Demonstrated ability to oversee and coordinate driving operations while ensuring compliance with safety regulations. Displayed strong route planning and team leadership skills.
Overview
21
21
years of professional experience
Work History
Lead Driver
Coastal Waste & Recycling
10.2018 - Current
- Supervised daily operations of waste collection routes, ensuring timely and efficient service delivery.
- Trained and mentored new drivers on safety protocols, equipment usage, and route navigation.
- Implemented process improvements that enhanced operational efficiency and reduced service delays.
- Conducted regular vehicle inspections to ensure compliance with safety regulations and maintenance standards.
- Coordinated with dispatch to optimize route planning and resource allocation for maximum productivity.
- Resolved customer inquiries and complaints effectively, maintaining high satisfaction levels within service area.
- Monitored driver performance metrics, providing feedback for continuous improvement in service quality.
- Handled complex logistical challenges in high-pressure situations while maintaining professionalism under tight deadlines.
Driver
Waste Connections Inc.
02.2005 - 10.2018
- Assisted in training new drivers on operational procedures and best practices for safe driving.
- Navigated routes effectively, minimizing delays and enhancing delivery timelines.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Education
No Degree - Sport And Fitness Management
Miami Dade College
Miami, FL09-1990
Skills
- Delivery planning
- Adaptable Decision-making
- Strong communication skills
- Professionalism and punctuality
- Vehicle maintenance knowledge
- Team leadership qualities
- Defensive driving
- Accident prevention strategies
- Safe driving techniques
- Driver training
- Route planning expertise
- Employee scheduling
- Strong leadership
- Teamwork
- Customer service
Accomplishments
- Supervised team of 28 staff members.
- Resolved product issue through consumer testing.
Timeline
Lead Driver
Coastal Waste & Recycling
10.2018 - Current
Driver
Waste Connections Inc.
02.2005 - 10.2018
No Degree - Sport And Fitness Management
Miami Dade College