Kenneth Brownfield
Las Vegas,NV
Work Preference
Summary
Qualified [Desired Position] with solid background in analysis and problem-solving. Proven track record of identifying inefficiencies and implementing solutions that improve operational performance. Demonstrated ability to leverage data analytics and strong communication skills to drive strategic initiatives.Direct sales and Customer Service
Overview
14
14
years of professional experience
Work History
Analyst 1
Simplicity Processing
09.2015 - 06.2017
- Assisted in data collection and analysis to support decision-making processes.
Call Center Manager
TOP Marketing
09.2003 - 05.2014
- Managed daily operations of call center, ensuring timely response to customer inquiries.
- Developed training materials and conducted sessions for new team members.
- Implemented quality assurance processes to enhance customer service delivery.
- Analyzed call metrics to identify trends and improve team performance.
Education
Real Estate License - Real Estate License
Jones Real Estate College
Denver, CO11-1975
GED -
Custer County High School
Miles City, MT05-1962
Skills
- Attention to detail
Timeline
Analyst 1
Simplicity Processing
09.2015 - 06.2017
Call Center Manager
TOP Marketing
09.2003 - 05.2014
Real Estate License - Real Estate License
Jones Real Estate College
GED -
Custer County High School
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