Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Kenneth Carr

Akron,OH

Summary

Dynamic food service consultant with a proven track record at Gordon Food Service, specializing in operational efficiency and customer service. Expert in developing food safety protocols and innovative menu concepts, enhancing client satisfaction and driving sales growth. Skilled in team development and cost control, ensuring compliance with health regulations while exceeding client expectations.

Overview

22
22
years of professional experience

Work History

Food Service Consultant

Self Employed
01.2021 - Current
  • Assisted in developing food safety protocols for diverse culinary environments.
  • Supported menu planning by researching current food trends and dietary preferences.
  • Coordinated training sessions on food preparation techniques and sanitation practices.
  • Evaluated existing operational processes to identify areas for efficiency improvement.
  • Collaborated with staff to enhance customer service approaches in dining settings.
  • Engaged with clients to gather insights and tailor consulting recommendations effectively.
  • Provided expert guidance on food safety regulations and compliance matters, helping clients maintain high standards of cleanliness and sanitation.
  • Developed innovative menu concepts for clients, resulting in increased sales and positive customer feedback.
  • Exceeded customer and team member needs and expectations and delivered safe, accurate and pleasant food service and exemplary service to vendors and stakeholders.
  • Conducted thorough market analysis to identify trends and opportunities in the food service industry.

Owner/Operator

Pandora's Cupcakes
09.2011 - 04.2023
  • Developed and implemented efficient baking processes to enhance product quality and consistency.
  • Managed inventory systems to ensure timely restocking of ingredients and supplies.
  • Trained and mentored staff on baking techniques, customer service, and operational procedures.
  • Oversaw daily operations to maintain optimal workflow and adherence to health regulations.
  • Designed marketing strategies that increased brand visibility and customer engagement through social media platforms.
  • Established supplier relationships to secure high-quality ingredients at competitive prices.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Assessed income and expenses and adapted plans to improve profit levels.

Store Manager

Gordon Food Service
09.2003 - 07.2011
  • Led daily operations to ensure optimal store performance and customer satisfaction.
  • Developed and implemented staff training programs to enhance team efficiency and service quality.
  • Monitored inventory levels and managed stock replenishment processes to minimize shortages.
  • Analyzed sales data to identify trends, adjust merchandising strategies, and maximize profitability.
  • Ensured compliance with health, safety, and regulatory standards for a secure shopping experience.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.

Education

High School Diploma -

Springfield
Akron

Skills

  • Food pairings
  • Operational efficiency
  • Sanitation procedures
  • Food presentation
  • Health regulations
  • Cost control
  • Customer service
  • Team development

Accomplishments

  • Supervised teams of 60+ staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
  • Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with high accuracy rate.

Timeline

Food Service Consultant

Self Employed
01.2021 - Current

Owner/Operator

Pandora's Cupcakes
09.2011 - 04.2023

Store Manager

Gordon Food Service
09.2003 - 07.2011

High School Diploma -

Springfield

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Kenneth Carr