Kenneth Cather

30+ years experience in computer hardware/software installation, digital and analog telecommunications systems. 25+ years experience in network design, administration, application development and systems engineering. 10+ years experience in project management with supervisory responsibility for providing customer service to 54 off-site state agencies

• Scrum Team Lead for Network team
• Provide operating system support and engineering services for a national child support enforcement network for a Data Center and AWS environment with over 200 servers
• Remediate security issues by patching and updating systems
• Prepare for and participate in security assessments and audits
• Participate in annual security training and exercises
• Review and analyze security logs, reports and alerts to determine and alleviate threats
• Conduct weekly team internal and customer meetings
• Perform network and systems monitoring and troubleshooting to enhance system availability
• Coordinate support with offsite vendors
• Plan and coordinate hardware/software decommission and destruction activities
• Plan, coordinate and implement transition from an On-premises Data Center to Amazon Web Services (AWS) environment
• Planned and executed remediation efforts to ensure systems compliance with established NIST and IRS standards.
• Prepared for and participated in successful IRS and customer security reviews

Responsibilities included developing, designing and providing installation support for 150+ Unix and Linux systems.

• Performed troubleshooting and reviewed reports to support system security and availability.
• Developed documentation to support system administration activities.
• Used system monitoring tools to identify systems issues and support system uptime.
• Performed security assessments and reviews to enhance security posture.
• Planned and executed remediation efforts to ensure systems compliance with established NIST and IRS standards.
• Planned and participated in successful IRS and customer security reviews

Supervised a 22 member site contractor team providing network and systems hardware engineering support to 54 distinct Child Support Enforcement agencies. Member of the project management team responsible for coordinating and reviewing areas of network and system design.

• Supported Federal customer by providing weekly systems status updates and advising on technical issues
• Provided status on states child support systems development activities
• Prepared presentations and presented at National Child Support Enforcement conferences
• Supported states development of the CSENet application on state CSE systems
• Provided input to the Project Manager on budgeting and personnel issues
• End User Support Team lead responsible for management of EUS team and coordination of activities with states
• Led Year 2000 testing, planning and remediation efforts

Designed and implemented Local Area Networks for Child Support Enforcement regional agencies. Coordinated and managed system updates and trained end user child support enforcement case workers.

• Installed/configured computer systems hardware and telephone systems
• Performed training on computer and telephone systems
• Performed security assessments and evaluations
• Updated security documents and Disaster Recovery plans
• Advised CSE District Managers on systems status and system related issues

Managed a Child Support Enforcement caseload of 1000+ child support cases.

• Used automated CSE system to manage cases
• Conducted interviews with custodial and non-custodial parents
• Located absent parents using automation and interview techniques
• Filed court documents to support child support enforcement activities

Managed a Data General mainframe and Novell network.

• Provided hardware, software and installation support for all systems.
• Coordinated procurement of systems hardware and software.
• Performed troubleshooting and resolution of system issues.
• Coordinated with hardware vendors for maintenance activities.
• Prepared management system reports
• Setup, tested and shipped computer systems to worldwide locations

Performed hardware installation and operation of classified government mainframe systems.

• Provided technical assistance and maintenance of mainframe systems and peripheral devices.
• Performed troubleshooting and identification of systems related problems.
• Supervised processing and distribution of classified equipment and information