Dynamic Operations Supervisor at Pitney Bowes with a proven ability to enhance efficiency and quality management. Expertise in forklift operation and team leadership, driving cross-department collaboration and effective problem-solving. Achievements include significant improvements in workflow processes and employee performance, all while maintaining high standards in fast-paced environments.
Overview
14
14
years of professional experience
Work History
Operation Supervisor
Pitney Bowes Presort Services
Brown Deer
12.2019 - Current
Streamlined daily operations by implementing efficient workflow processes.
Coordinated cross-department communication to enhance project alignment.
Supervised production workers during designated shifts, ensuring adherence to company policies and applicable laws.
Supervisory responsibilities include interviewing, hiring, training, appraising performance; rewarding and disciplining employees; addressing complaints and solving problems. Carries out supervisory responsibilities in accordance with company policies and applicable laws.
Oversees quality function throughout the production area. Assures that TQM (Total Quality Management) processes and procedures are followed at all times.
Assists Operations Manager in completing required USPS and internal reports, job costing reports and application of all USPS postal regulations. Assures clear and concise communication of pertinent information between shifts.
Offers suggestions regarding increasing efficiency of use of equipment, working conditions, and motivation of employees.
Other duties as assigned
Recruited, hired, trained, coached, evaluated, and terminated personnel as necessary.
Quality Control Supervisor
Pitney Bowes Presort Services
Brown Deer
09.2018 - 12.2019
Supervised quality control inspections for mail processing operations.
Trained staff on quality standards and best practices.
Monitored production processes to ensure compliance with regulations.
Collaborated with teams to resolve quality issues promptly.
Implemented corrective actions based on inspection findings.
Evaluated performance of Quality Control personnel, identified training needs, provided feedback, and recommended improvements.
Warehouse Lead
Pitney Bowes
Brown Deer
09.2014 - 09.2018
Loaded products weighing up to 1500 pounds onto trailers for delivery.
Moved freight, stock and other materials to and from storage and production areas and loading docks.
Received, stored and shipped goods and materials.
Stacked and transported all overstock to storage areas.
Cleaned and maintained the warehouse in compliance with OSHA safety standards.
Operated forklifts and other heavy machinery safely.
Unloaded cargo from truck with hand trucks and pallet jacks.
Swept floors and stored equipment at the end of each shift.
Supervised daily warehouse operations and ensured compliance with safety protocols.
Dock Worker
Preferred Staffing
Brown Deer
09.2011 - 07.2014
When I was with Kleen test products I was a dock worker, Where I unloaded trucks of supplies with hand powered pallet jack and also scanned in the product and took it to the production floor.
Loaded and unloaded cargo from trucks and containers efficiently.
Operated forklifts and pallet jacks to move materials safely.
Inspected shipments for damage and reported discrepancies promptly.