Savvy expert experienced in troubleshooting computer hardware and software issues in customer-focused environments. Possesses comprehensive knowledge of standard operating systems, networking protocols and technical support procedures. Skilled in identifying and resolving complex technical problems.
During the Summer, I participate in Greensboro tennis league play. I'm currently remodeling my home of 20 years and enjoy the gratification of the finished product and the hard work that went into it.
In summary, I have been in Information Technology for over 25 years and have a lot of support experience. I enjoy my work and providing solutions for the customer so that they can continue to work efficiently with minimum downtime. I realize that it is almost impossible to know everything in this industry as technology is a very fast paced business, however, I learn very quickly with minimum training and the ability to hit the ground running immediately.