Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kenneth Chileshe

Grand Rapids,MI

Summary

Specialized in process optimization at Amazon, achieving significant enhancements in order accuracy and operational efficiency. Led a comprehensive overhaul of packing processes, resulting in faster order processing and improved customer satisfaction. CompTIA Security+ certification reinforces a strong commitment to information security, enhancing data-driven strategies against potential threats. Collaborated effectively to maintain the integrity of logistical processes, ensuring customer trust is upheld.

Overview

11
11
years of professional experience
1
1
Certification

Work History

FC Associate 1, L1

Amazon
07.2021 - Current
  • Streamlined order picking processes with a double-check system and handheld scanners, reducing errors.
  • Overhauled packing processes to enhance efficiency and increase order processing speed.
  • Reorganized loading strategies to accelerate loading times and improve on-time delivery rates.

Information Security Analyst Training Program

Correlation One
01.2024 - 12.2024
  • Knowledgeable in Cybersecurity Frameworks and Standards: NIST, ISO 27001, CIS Controls, GDPR
  • Exploited vulnerabilities using Metasploit
  • Analyzed network traffic with Wireshark
  • Exploited vulnerabilities using Metasploit
  • Conducted vulnerability scans using Nessus

Recreational Therapist Intern

Bethany Christian Services
09.2023 - 03.2024
  • Conducted comprehensive assessments for over 50 refugee teens, developing personalized therapeutic plans aligned with treatment goals.
  • Pioneered a data-driven program evaluation strategy, documenting therapy session outcomes for tailored activity improvement.
  • Collaborated with multidisciplinary behavioral health professionals to advocate for recreational therapy integration into treatment plans.
  • Enhanced participant well-being through culturally sensitive approaches and data analysis in therapeutic planning.


Group Leader

T.E.A.M 21 Wyoming Parks And Reaction
05.2022 - 09.2022
  • Organized and led diverse recreational and educational activities for elementary school children, ensuring safety and engagement.
  • Collaborated with team leaders to plan daily activities that fostered a positive, inclusive environment.
  • Assisted with implementation of T.E.A.M. 21 program objectives, aligning all activities with educational goals.
  • Mentored young participants by promoting teamwork, leadership, and positive social interactions.

Closing Manager (Pizzery)

Oliveras Pub and Grill
06.2020 - 07.2021
  • Supervised a team of kitchen staff, servers, and delivery drivers during closing shifts, ensuring efficient operations and timely service. Customer Relations: Managed customer interactions, resolved complaints, and ensured a positive dining and takeout experience, fostering customer loyalty.



Little Caesars Assistant Manager/Shift Leader

Toms Food Center
10.2015 - 07.2020
  • Oversaw the preparation and accuracy of customer orders, both in-house and for delivery, ensure that all pizzas and other menu items meet quality standards.
  • Monitored ingredient levels and coordinated with the kitchen staff to place orders for dough, toppings, and other supplies, minimizing waste and ensuring stock availability.

Human Resource Clerk (Intern)

Zambia Railways LTD
09.2014 - 04.2015

Coordinated logistics for four interviews to streamline recruitment operations.

  • Prepared essential job postings to support strategic talent acquisition efforts.
  • Implemented orientation sessions and training schedules for new hires, emphasizing security policies.
  • Fostered a culture of awareness and compliance through comprehensive onboarding processes.

Education

Certificate - Information Security Analyst/Cyber Security

Correlation One
New York, NY
11-2024

Bachelor of Science - Recreational Therapy

Grand Valley State University
Allendale, MI
04-2024

Associate of Science - General Studies

Lansing Community College
Lansing, MI
05-2019

Associates Degree - Associate in Management Studies III

National Institute Of Public Administration
Lusaka, ZA
06-2013

Skills

  • Proficient in evaluating digital content for Section 508 and WCAG 20/21 Level A and AA compliance
  • Skilled in manual accessibility testing, including keyboard navigation and screen reader compatibility
  • Experienced with DHS Trusted Tester Process for standardized accessibility conformance testing
  • Competent in using ANDI (Accessible Name & Description Inspector) and browser dev tools for accessibility analysis
  • Knowledgeable in HTML semantics and ARIA attributes for accessible web design
  • Capable of producing detailed accessibility reports and remediation recommendations
  • Familiar with assistive technologies including screen readers (eg, NVDA, JAWS)
  • Able to identify and document accessibility issues impacting users with visual, motor, and cognitive
  • Strong understanding of core cybersecurity principles, including confidentiality, integrity, and availability (CIA Triad)
  • Skilled in identifying and mitigating threats, vulnerabilities, and attacks across diverse environments
  • Proficient in implementing network security controls such as firewalls, IDS/IPS, and secure protocols
  • Knowledgeable in access control models, identity and access management (IAM), and authentication methods
  • Experienced in risk management, security policies, incident response, and disaster recovery planning
  • Familiar with cryptographic concepts including PKI, encryption standards, and secure key management
  • Competent in applying secure system and network design principles in both cloud and on-prem environments
  • Aware of legal, regulatory, and compliance frameworks such as GDPR, HIPAA, and PCI-DSS
  • Order picking

Certification

  • CompTIA Security+, November 2024
  • DHS Trusted Tester Certified

Timeline

Information Security Analyst Training Program

Correlation One
01.2024 - 12.2024

Recreational Therapist Intern

Bethany Christian Services
09.2023 - 03.2024

Group Leader

T.E.A.M 21 Wyoming Parks And Reaction
05.2022 - 09.2022

FC Associate 1, L1

Amazon
07.2021 - Current

Closing Manager (Pizzery)

Oliveras Pub and Grill
06.2020 - 07.2021

Little Caesars Assistant Manager/Shift Leader

Toms Food Center
10.2015 - 07.2020

Human Resource Clerk (Intern)

Zambia Railways LTD
09.2014 - 04.2015

Certificate - Information Security Analyst/Cyber Security

Correlation One

Bachelor of Science - Recreational Therapy

Grand Valley State University

Associate of Science - General Studies

Lansing Community College

Associates Degree - Associate in Management Studies III

National Institute Of Public Administration