Summary
Overview
Work History
Education
Skills
Certification
Awards
References
Timeline
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Kenneth Christman

Tualatin,Oregon

Summary

Dynamic Operations Manager at Full Code CPR with a proven track record in software implementation and process improvement. Expert in efficient record-keeping and team leadership, I successfully streamlined registration and payment processes, enhancing operational efficiency and student retention. Adept at practical problem-solving, I foster effective communication across all levels.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Operations Manager

Full Code CPR
Wilsonville, Oregon
03.2022 - Current
  • I introduced and implemented a new software program and policy allowing a streamlined virtual registration and payment process (Fullsteam and Enrollware).
  • I recognized the company was losing students and money to our competitors due to needing an automated registration & payment processing system in place.
  • I directly sought out the best software program while staying within budget & ensuring compliance with American Heart Association policies and regulations.
  • I moved the company's data to new software to include training locations, instructors, schedules, student information, company contracts, and banking information, maximizing the software program's full benefit.
  • I conduct and lead staff training monthly on the software, which allows for fluid communication up and down the chain of command.
  • I can more easily maintain company records, fulfill faculty orders, and complete training contracts with local businesses.

Federal Law Enforcement Officer (OPM 0083)

Pentagon Force Protection Agency
Washington, D.C.
09.2022 - 11.2023
  • I enforce law and order at the federal and state levels.
  • Perform unique details and specific assignments; assist fellow officers and other agencies; respond to the needs of the general public by performing investigations, problem-solving, following up on leads, obtaining evidence, and deterring criminal activity within DoD facilities; compiling reports and maintaining records for proper documentation.
  • Controls crowds for various events and conducts preliminary investigations of surveillance and suspicious persons on and around the Pentagon Reservation.
  • Gather facts or evidence to prepare detailed reports.
  • Employs methods to counter-terrorism activities, including surveillance detection and monitoring CCTV.
  • Ensures the security and protection of U.S. Government officials on the Pentagon Reservations.

Federal Law Enforcement Officer (0007)

Federal Correction Institution (FCI) Sheridan
Sheridan, OR
05.2021 - 09.2022
  • I enforce rules and regulations governing facility security, inmate accountability, and inmate conduct to ensure a safe and secure environment.
  • Daily tasks include Inmate supervision and care, searches and seizures of contraband, incident report documentation, photographic documentation, properly disposing of contraband, property intake and inventory, emergency duress alarm response, de-escalating emergencies, perimeter fence checks, monitoring of communication devices via phone calls, mail, and emails, searches of persons and belongings, safety and security checks of building and surrounding areas, Sentry System utilization, TRUScope navigation, and utilization.

Field Security Officer

Salem Health Hospital and Clinics
Salem, OR
09.2020 - 05.2021
  • As a part-time security officer working at Salem Health Hospital and Clinics, I quickly learned the policies and procedures, making me proficient in my role as a crime deterrent and an ambassador of the hospital.
  • Effective verbal communication was pertinent in de-escalating aggressive patients, visitors, and staff.
  • Thorough report documentation, property intake and inventory, emergency alarm response, searches of persons and vehicles, and vehicle escorts are handled promptly and effectively.

Federal Law Enforcement Officer (Military Police MOS 5811)

United States Marine Corps
06.2016 - 06.2020
  • In performing my duties, I enforced policies and regulations governing the military and civilian personnel within the Uniform Code of Military Justice and State and Federal Laws.
  • Daily tasks consisted of controlling entry/exit access points, utilizing DBIDS as a means to positively verify proper authorization, responding to emergency duress alarms and incident report documentation, perimeter fence checks, physical security checks, vehicle patrols, vehicle traffic stops, detaining people of interest, tactical questioning, searches of persons, property and surrounding area, Consolidated Law Enforcement Operations Center (CLEOC) utilization, properly utilizing the Alco-Sensor IV breathalyzer, Conducting Random Anti-Terrorism Measures (RAMS) within company policy.

Education

MBA - STEM Major

Georgetown University
Washington, DC

Bachelor of Arts - Business & Entrepreneurship

Georgetown University
Washington
01.2025

Skills

  • Ability to reason soundly
  • Practical problem-solving
  • Organized
  • Detail-oriented
  • Efficient record-keeping
  • Team leadership
  • Supervision
  • Fast-paced environment
  • Proficient in Microsoft Word
  • Proficient in Microsoft Excel
  • Proficient in Microsoft PowerPoint
  • Software implementation
  • Contract development
  • Process improvement

Certification

  • Police Officer Basic Course Certificate (USMC), Federal Law Enforcement Training Accreditation (FLETA)
  • Department of Justice, Bureau of Prisons, Introduction to Correctional Techniques Phase I
  • Department of Justice, Bureau of Prisons, Correctional Techniques Phase II
  • DWI Detection and Standard Field Sobriety Test Course (NHTSA Accredited, 24 Hour Course)
  • American Heart Association, Basic Life Support (BLS), CPR Instructor Trainer
  • Federal Secret Clearance

Awards

  • Academic Honors
  • Marine Corps Good Conduct Medal
  • Letters of Appreciation, Volunteer Service (20)
  • Navy and Marine Corps Overseas Service Medal (2)
  • Global War on Terrorism Service Medal
  • National Defense Service Medal

References

References available upon request.

Timeline

Federal Law Enforcement Officer (OPM 0083)

Pentagon Force Protection Agency
09.2022 - 11.2023

Operations Manager

Full Code CPR
03.2022 - Current

Federal Law Enforcement Officer (0007)

Federal Correction Institution (FCI) Sheridan
05.2021 - 09.2022

Field Security Officer

Salem Health Hospital and Clinics
09.2020 - 05.2021

Federal Law Enforcement Officer (Military Police MOS 5811)

United States Marine Corps
06.2016 - 06.2020

MBA - STEM Major

Georgetown University

Bachelor of Arts - Business & Entrepreneurship

Georgetown University

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