Summary
Overview
Work History
Education
Skills
Custom
Certification
Timeline
Generic

KENNETH CONTRERAS

Land O' Lakes,FL

Summary

Highly motivated and results-driven professional with a proven track record in developing and implementing successful strategies. Seeking a position for professional growth, offering exceptional leadership and communication skills. Demonstrated ability to remain calm under pressure, coupled with excellent critical-thinking skills. A detail-oriented team-player with a commitment to ensuring the success of tasks, duties, and projects.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Insurance Agent

Liberty Mutual
02.2023 - Current
  • Built and maintained relationships with over twenty sources in the home, auto, boat, and golf cart lines of business.
  • Main focus on sales while also helping customers with service-related issues.
  • Set up and organized events for curating new business leads.
  • Generated leads through cold-calling, networking, and other outreach methods.
  • Cross-sold insurance products to existing clients to reach sales targets.
  • Effective written, oral communication, and presentation skills.
  • Well-developed persuasion and negotiation skills.
  • Great interpersonal skills and a proven ability to build rapport with prospective and existing customers.
  • Effective time management and organizational skills.

New Business Development Manager

Think MB Inc.
01.2017 - 02.2023
  • Effective sales and customer service representative
  • Effectively managed approximately 40 calls and emails daily from customers
  • Maintain relationships with current accounts
  • Actively seek new sales and relationships
  • Consistently met weekly sales quotas and goals
  • Established relationships with key decision-makers within the customer's organization to promote growth and retention.
  • Reached out to potential customers via telephone, email, and in-person inquiries.
  • Performed client research and identified opportunities for account growth, account penetration, and market expansion.
  • Implement up-selling strategies
  • Receive, process, and monitor customer purchase orders
  • Generate weekly sales reports
  • Assist with the distribution of product
  • Cold Calling and networking to generate new business leads.

Management

Caliente Resort
02.2013 - 05.2017
  • Proficient in time management; the ability to organize and manage multiple priorities
  • Professional appearance with excellent interpersonal skills
  • Multitasker with strong attention to detail
  • Strong Problem-solving ability
  • Money management
  • Strong leadership skills.
  • Analyzed customer feedback to identify areas for improvement.
  • Established team priorities, maintained schedules, and monitored performance.
  • Handled day-to-day customer or client questions via telephone, email, and in person.

Education

High School Diploma -

Land O' Lakes High School Adult Education
Land O' Lakes, FL
06.2005

Skills

  • Effective Prospecting for New Business
  • Developing and maintaining relationships with sources
  • Efficient in Microsoft Office
  • Customer Service Professional
  • Time Management
  • Strong verbal communication skills
  • Marketing/ Networking
  • Account Management
  • Sales Operations
  • CRM Software proficiency
  • Developing marketing and sales strategies
  • Certified Professional Sales Professional (CPSP)
  • Hubspot Sales Certified
  • Organization and Time Management
  • Eagerness To Listen And Learn From Peers And Management

Custom

References available upon request

Certification

Florida 2-15 Life, Health and Variable Annuities Agent license


Florida 20-44 Property and Casualty Personal Lines Agent License


Hubspot Sales Software


Certified Sales Professional (CSP)


Timeline

Insurance Agent

Liberty Mutual
02.2023 - Current

New Business Development Manager

Think MB Inc.
01.2017 - 02.2023

Management

Caliente Resort
02.2013 - 05.2017

High School Diploma -

Land O' Lakes High School Adult Education
KENNETH CONTRERAS