Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kenneth Covington

Elkridge,MD

Summary

Diligent professional dedicated to mastering [Type] field while actively seeking opportunities for skill enhancement and collaborative success. Demonstrates adeptness in administrative tasks, adept at cultivating relationships, and proficient in problem-solving.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Delivery Driver

Amazon
03.2023 - Current
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Safely and efficiently operate a delivery vehicle to transport Amazon packages to customers' homes or businesses within designated routes and timelines.
  • Adhere to all traffic laws, company policies, and safety procedures to ensure the security of packages, the safety of oneself, and the public.
  • Utilize GPS navigation systems and route optimization software to plan delivery routes and maximize efficiency.
  • Conduct pre-trip and post-trip vehicle inspections to ensure the vehicle is in optimal working condition and report any maintenance issues promptly.
  • Provide excellent customer service by delivering packages with care, professionalism, and a positive attitude, ensuring customer satisfaction.
  • Communicate effectively with dispatchers, supervisors, and customers regarding delivery schedules, delays, or any issues encountered during deliveries.
  • Handle packages with care, ensuring they are loaded and unloaded safely and securely to prevent damage.
  • Maintain accurate records of deliveries, including package counts, delivery times, and any delivery exceptions or discrepancies.
  • Assist with other warehouse or delivery tasks as needed, including sorting packages, loading/unloading trucks, and organizing delivery routes.

Lead Truck Driver

Traffic Engineering Services
04.2021 - 05.2022
  • Guide traffic towards safer routes, ensuring smooth flow and safety.
  • Received commendations for reliability and punctuality in service delivery.
  • Reduced fuel consumption through strategic route planning and efficient driving techniques.
  • Collaborated with dispatchers to prioritize urgent shipments and optimize daily routing plans.
  • Expedited loading and unloading processes, reducing downtime at distribution centers.
  • Addressed customer concerns promptly, maintaining positive relationships with clients.

Event Equipment Delivery Associate

Select Event Group
07.2018 - 07.2020
  • Support the delivery, assembly, disassembly, and retrieval of event equipment, encompassing chairs, dance floors, tables, and dishware.
  • "Facilitated seamless collaboration with team members to optimize operational efficiency during high-profile social events hosted by local business franchises.
  • Greeted patrons and provided attentive support to enhance overall customer experience and satisfaction.
  • Managed task prioritization effectively to meet demanding deadlines, actively assisting team members with project responsibilities as needed.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.

Traffic Control Flagger

Washington Suburban Sanitary Commission
08.2018 - 02.2019
  • Calmly managed clearing of path during passage of emergency vehicles.
  • Provided essential instructions to foremen, crew chiefs and other flaggers.
  • Maintained constant communication with fellow flaggers to ensure smooth coordination of traffic control efforts.
  • Collaborated with construction crews and project managers to establish optimal traffic flow patterns during roadwork operations.
    - Safely directed vehicular and pedestrian traffic through construction zones, adhering to established safety protocols and regulations.
    - Implemented effective traffic control measures to ensure the safety of workers, motorists, and pedestrians in dynamic and high-traffic environments.
    - Utilized hand signals, flags, and signage to communicate traffic directives clearly and efficiently.
    - Collaborated closely with construction crews, law enforcement, and transportation authorities to coordinate traffic flow and minimize disruptions.
    - Responded promptly to changing traffic conditions and emergencies, demonstrating adaptability and quick decision-making skills.
    - Maintained situational awareness and vigilance at all times to anticipate and mitigate potential safety hazards.
    - Conducted regular inspections of work zones and equipment to identify and address safety concerns proactively.
    - Provided assistance and guidance to motorists as needed, including offering directions and rerouting options to minimize inconvenience.
    - Demonstrated professionalism and courtesy when interacting with the public, fostering positive relationships and representing the organization with integrity.

    Feel free to tailor these bullets to highlight your specific experiences and achievements as a traffic control flagger.
  • Collaborated with construction crews and project managers to establish optimal traffic flow patterns during roadwork operations.

Restaurant Customer Service Representative

Bob Evans Restaurant
12.2016 - 08.2018
  • Provide exceptional customer service, taking food and drink orders and serving dishes to diners.
  • Perform host duties such as greeting customers and taking reservations.
  • Ensure cleanliness and sanitation standards are met as a dishwasher.
  • Enhanced customer satisfaction by promptly addressing and resolving complaints and issues.
  • Contributed to team success by consistently meeting or exceeding sales targets.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.
  • Provided menu recommendations based on customer preferences, resulting in upselling opportunities.

Education

High School Diploma -

Laurel High School
Laurel, MD
06.2018

Skills

  • Positive Attitude
  • Teamwork and Collaboration
  • Customer Service Excellence
  • Traffic Management
  • Leadership
  • Time Management
  • Effective Communication
  • Team Collaboration
  • Fast Learner
  • Problem Solving
  • Attention to Detail

Certification

  • Commercial Driver's License (CDL), Class C - 01/2028
  • Traffic Control Flagger - 01/2023
  • Department of Transportation Medical Card - 04/2023

Timeline

Delivery Driver

Amazon
03.2023 - Current

Lead Truck Driver

Traffic Engineering Services
04.2021 - 05.2022

Traffic Control Flagger

Washington Suburban Sanitary Commission
08.2018 - 02.2019

Event Equipment Delivery Associate

Select Event Group
07.2018 - 07.2020

Restaurant Customer Service Representative

Bob Evans Restaurant
12.2016 - 08.2018

High School Diploma -

Laurel High School

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Kenneth Covington