Kenneth Demuth
Wells
Summary
Dynamic professional with extensive experience in customer relationship management and problem solving. Skilled in coordinating workflows and collaborating with clients to achieve project goals. Committed to delivering effective solutions and maintaining strong client partnerships.
Overview
16
16
years of professional experience
Work History
Contractor
Self Employed Contractor
South China
04.2023 - 01.2026
- Managed multiple projects, ensuring adherence to client specifications and timely delivery.
- Communicated regularly with clients to ensure alignment on project goals.
- Coordinated with subcontractors to streamline workflow and uphold project standards.
- Collaborated with clients on design concepts and implementation strategies.
- Provided clients with regular progress updates to enhance transparency throughout the process.
Mortgage Broker
Home Base Mortgage Group, LLC
Scarborough
01.2020 - 03.2023
- Guided clients in navigating mortgage options and application processes to enhance understanding and decision-making.
- Partnered with lenders to optimize loan approval procedures, improving turnaround times for clients.
- Prepared and reviewed loan documentation for accuracy and completeness.
- Educated clients on financial literacy and responsible borrowing practices.
- Maintained up-to-date knowledge of industry regulations and guidelines.
- Coordinated communication between clients, real estate agents, and underwriters to ensure smooth transaction flow.
- Developed personalized mortgage solutions based on client needs and preferences.
- Provided guidance on the selection of loan products best suited for clients' needs.
Bank Manager
Camden National Bank
Gardiner
01.2010 - 12.2020
- Managed daily bank operations to ensure compliance with banking regulations and mitigate risk.
- Oversaw loan processing and ensured accurate documentation for approvals.
- Developed strategies to improve customer satisfaction and enhance branch performance.
- Supervised team members and trained them on customer service best practices to enhance customer interactions.
- Resolved customer inquiries and complaints efficiently, contributing to overall customer satisfaction.
- Collaborated with senior management to align branch goals with corporate objectives.
Education
High School Diploma -
Erskine Academy
China, ME06-2003
Some College (No Degree) - Business Management
Husson University
Bangor, MESkills
- Project management
- Project estimation
- Workflow coordination
- Project documentation
- Contract negotiation
- Client communication
- Customer relationship management
- Troubleshooting and diagnosis
- Problem solving
- Attention to detail
- Time management
Timeline
Contractor
Self Employed Contractor
04.2023 - 01.2026
Mortgage Broker
Home Base Mortgage Group, LLC
01.2020 - 03.2023
Bank Manager
Camden National Bank
01.2010 - 12.2020
High School Diploma -
Erskine Academy
Some College (No Degree) - Business Management
Husson University