Kenneth Doran
Sarasota,Florida
Summary
Dynamic and goal-oriented professional with a proven track record at Cooper's Hawk Winery and Restaurant, excelling in customer engagement and sales. Recognized for outstanding service and building loyal clientele, while effectively prioritizing tasks in high-pressure environments. Skilled in time management and fostering team collaboration to enhance overall efficiency.
Developed an ability to complete the job/mission each day regardless of the obstacles. Learned how to adjust on the fly and maintain composure in high stake/difficult moments. Learned to develop a positive attitude in the face of difficulties and then pushed through and complete tasks with excellence. Team oriented and prepared to do what it takes to push forward and complete the companies mission.
Overview
12
12
years of professional experience
Work History
Bartender
Yardhouse
01.2025 - Current
- Served high customer volumes during special events, nights, and weekends.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Improved team morale and efficiency, leading by example and offering support during peak hours.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Server/Sales Associate
Cooper's Hawk Winery and Restaurant
11.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Constantly selling Wine club membership but while keeping a professional approach without disrupting a guest's experience.
- Built relationships with guests encouraging repeat business.
- Constantly top in sales the last year with over 40 servers and earning awards and prizes for my consistency.
Driver
UPS
01.2013 - 11.2023
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records/rewards by consistently following traffic rules and regulations and maintaining a high level of customer satisfaction.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Improved route efficiency, leading to reduction in average delivery times.
- Delivered goods and products to customer on time and in excellent condition.
Education
Medical Bio
State College of Florida
Bradenton, FL06-2027
Medical Academy
Manatee Highschool
Bradenton, FL05-2010
Skills
- Skilled at prioritizing tasks simultaneously
- Customer engagement
- Steadfast reliability
- Effective team collaboration
- Adaptable patience
- Approachable demeanor
- Time management
- Goal oriented
- Adapt to diverse groups
Timeline
Bartender
Yardhouse
01.2025 - Current
Server/Sales Associate
Cooper's Hawk Winery and Restaurant
11.2023 - Current
Driver
UPS
01.2013 - 11.2023
Medical Bio
State College of Florida
Medical Academy
Manatee Highschool
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