Kenneth Dunn
Santa Ana,CA
Summary
Dynamic professional with nearly 5 years at Navien mastering SAP, enhancing order accuracy, and boosting customer satisfaction. Excelled as Non-Foods Manager at Ralphs Grocery, streamlining inventory control and team coordination. Known for exceptional problem-solving, critical thinking, and time management skills. Proven track record of embracing challenges and driving efficiency improvements.
Overview
10
10
years of professional experience
Work History
Sales Order Processor
Navien
04.2019 - Current
- Almost 5 years experience with SAP.
- Examined orders to confirm accuracy, completeness and adherence to customer requirements.
- Developed and implemented strategies to increase efficiency in order processing.
- Enhanced customer satisfaction by ensuring accurate and timely order fulfillment.
- Daily checks of order that might have not been shipped out of previous days.
- Have a good relationship with sales managers.
Non-Foods Manager
Ralphs Grocery
01.2014 - 03.2017
- Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
- Defined clear targets and objectives and communicated to other team members.
- Managed overstocking, restocking and inventory control procedures during Night shift.
- Established team priorities, maintained schedules and monitored performance.
Education
High School Diploma -
Foothill High School
Tustin, CA05.2007
Skills
- Managing time effectively
- Problem Solver
- Attention to Detail
- Critical Thinking
Timeline
Sales Order Processor
Navien
04.2019 - Current
Non-Foods Manager
Ralphs Grocery
01.2014 - 03.2017
High School Diploma -
Foothill High School
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