Kenneth Dunn
Santa Ana,CA
Summary
Dynamic professional with nearly 5 years at Navien mastering SAP, enhancing order accuracy, and boosting customer satisfaction. Excelled as Non-Foods Manager at Ralphs Grocery, streamlining inventory control and team coordination. Known for exceptional problem-solving, critical thinking, and time management skills. Proven track record of embracing challenges and driving efficiency improvements.
Overview
10
10
years of professional experience
Work History
Sales Order Processor
Navien
Irvine, CA
04.2019 - Current
- Almost 5 years experience with SAP.
- Examined orders to confirm accuracy, completeness and adherence to customer requirements.
- Developed and implemented strategies to increase efficiency in order processing.
- Enhanced customer satisfaction by ensuring accurate and timely order fulfillment.
- Daily checks of order that might have not been shipped out of previous days.
- Have a good relationship with sales managers.
Non-Foods Manager
Ralphs Grocery
Mission Viejo, CA
01.2014 - 03.2017
- Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
- Defined clear targets and objectives and communicated to other team members.
- Managed overstocking, restocking and inventory control procedures during Night shift.
- Established team priorities, maintained schedules and monitored performance.
Education
High School Diploma -
Foothill High School
Tustin, CA05.2007
Skills
- Managing time effectively
- Problem Solver
- Attention to Detail
- Critical Thinking
Timeline
Sales Order Processor
Navien
04.2019 - Current
Non-Foods Manager
Ralphs Grocery
01.2014 - 03.2017
High School Diploma -
Foothill High School