Kenneth Forsyth

• Handled diverse technical tasks ranging from simple services to extensive restorations.
• Possesses comprehensive expertise in electrical and mechanical systems specific to marine environments.
• Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
• Followed safety practices to safeguard against injury and damage to property.
• Participated in training to maintain technical expertise and proficiency on applicable equipment.
• Completed scheduled appointments on time to drive quality service.
• Kept records of parts and equipment used in projects to update inventory.

• Builder/Technician
• Participated in training to maintain technical expertise and proficiency on applicable equipment.
• Followed safety practices to safeguard against injury and damage to property.
• Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
• Filled out work orders, repair logs and maintenance plans to document work completed.
• Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

• Assigned work and monitored performance of project personnel.
• Conducted performance reviews for team members.
• Monitored staff performance and addressed issues.
• Assigned tasks to associates to fit skill levels and maximize team performance.
• Oversaw daily operations, maintaining efficiency and quality standards.
• Resolved customer complaints and issues promptly, maintaining a positive brand image.

Concluded military duty with an honorable discharge.

• Completed day-to-day duties accurately and efficiently.
• Provided support and guidance to colleagues to maintain a collaborative work environment.
• Utilized various software and tools to streamline processes and optimize performance.
• Achieved several distinctions leading to professional growth.

• Greeted customers and provided exceptional customer service.
• Upsold additional items based on customer interests and needs.
• Trained new team members in cash register operation, stock procedures, and customer services.
• Worked with fellow sales team members to achieve group targets.
• Assessed customer needs to provide assistance and information on product features.

• Documented installation processes and outcomes, providing detailed reports to management and clients.
• Conducted pre-installation site visits to measure, evaluate, and plan installations, reducing project delays.
• Inspected materials and equipment regularly to check for potential hazards and machine defects.
• Implemented custom installations based on client specifications, maintaining high standards of quality and aesthetics.

• Tested finished goods prior to shipment according to established protocols.
• Ensured that all products met customer requirements prior to shipment.
• Trained new employees on proper use of test equipment and inspection techniques.
• Produced official reports of findings to meet regulatory standards and assist senior leadership with improving operations.
• Recommended improvement measures to production process to meet quality control standards.