Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kenneth Franck

Rushville,IL

Summary

A seasoned professional with a robust background in retail and auto glass installation, notably at McKay Auto Parts -Napa. Excelled in customer service and inventory control, enhancing store operations and client satisfaction. Demonstrated leadership as a Mobile Team Lead Installer, fostering team cohesion and elevating performance standards. Skilled in problem-solving and strategic thinking, committed to excellence in every endeavor.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Store Manager

McKay Auto Parts -Napa
12.2020 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Auto Glass Installer

Rushville Glass Works - Self Employeed
05.2020 - 12.2020

Performed inspections on each vehicle to ensure the best solution was done. Solutions could range from chip repair, crack repair, or full window replacement.

If needed I am able to custom cut glass for custom glass needs both auto and residential.

Mobile Team Lead Installer

A-1 Auto Glass
02.2019 - 05.2020
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.

Bus Driver

Springfield Public Schools Springfield Mo
09.2007 - 02.2019
  • Kept bus interiors clean and tidy to provide comfortable passenger environments.
  • Completed pre- and post-trip bus inspections for safe passenger transportation.
  • Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
  • Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.

Education

High School Diploma -

Central High School
Springfield, MO
05-2000

Skills

  • Customer Service
  • Problem-Solving
  • Customer Relations
  • Multitasking and Organization
  • Retail Inventory Management
  • Inventory Control
  • Goals and performance
  • Work Planning and Prioritization
  • Strategic thinker
  • Store operations
  • Store Opening and Closing
  • Team Leadership

Certification

CDL Class B

Timeline

Store Manager

McKay Auto Parts -Napa
12.2020 - Current

Auto Glass Installer

Rushville Glass Works - Self Employeed
05.2020 - 12.2020

Mobile Team Lead Installer

A-1 Auto Glass
02.2019 - 05.2020

Bus Driver

Springfield Public Schools Springfield Mo
09.2007 - 02.2019

CDL Class B

High School Diploma -

Central High School
Kenneth Franck