Summary
Overview
Work History
Education
Skills
outdoor sports
Additional Information
Timeline
Generic

Kenneth Freeman

South Berwick,Maine

Summary

Experienced installation and repair technician with work history setting up, repairing and configuring telecommunications equipment. Talented at building relationships with customers and solving problems with little oversight. Excellent communication and planning skills. Competent Telecommunications Technician bringing 50 years of experience installing voice, data and other systems. Expert at equipment configuration and troubleshooting. Well-organized and resourceful with superior work ethic. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

58
58
years of professional experience

Work History

Teledata Technician Forman

E.S Boulos Electrical Contrator
03.2013 - Current
  • Installed wiring, cabling and networking hardware on customer premises.
  • Installed and configured new devices and system components.
  • Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
  • Responded to service requests during and after business hours.
  • Performed preventive maintenance of telecommunications equipment.
  • Read blueprints and schematics to correctly place equipment.
  • Coordinated installation of new users and relocations of existing users.
  • Worked closely with network administrators and server engineers to deliver quality service.
  • Researched and recommended network and data communications hardware and software.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked well in a team setting, providing support and guidance.
  • Proven ability to learn quickly and adapt to new situations.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Organized and detail-oriented with a strong work ethic.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Developed and maintained courteous and effective working relationships.
  • Identified issues, analyzed information and provided solutions to problems.

Teledata Technician Forman

ARAMARK, Contract Services
04.2006 - 03.2013
  • Installed wiring, cabling and networking hardware on customer premises.
  • Installed and configured new devices and system components.
  • Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
  • Responded to service requests during and after business hours.
  • Performed preventive maintenance of telecommunications equipment.
  • Read blueprints and schematics to correctly place equipment.
  • Coordinated installation of new users and relocations of existing users.
  • Worked closely with network administrators and server engineers to deliver quality service.
  • Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP, and CTI applications.
  • Researched and recommended network and data communications hardware and software.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked flexible hours across night, weekend and holiday shifts.

System Engineer

Lucent Tecnologies
03.1995 - 02.2006
  • Resolved issues and escalated problems with knowledgeable support and quality service.
  • Compiled data and generated graphs to interpret results and suggest key operational improvements.
  • Spearheaded compliance efforts and developed best practices to drive continual process improvements , tested and maintained [Telephone and Data] network equipment to achieve maximum performance.
  • Spearheaded compliance efforts and developed best practices to drive continual process improvements.

Installer/Phone Repair Technician

New England Telephone
02.1969 - 04.1995
  • Operated tools, equipment, and machinery according to safety standards.
  • Installed complete systems at new residential and business construction sites.
  • Laid out materials and system components to prepare for installation.
  • Inspected installations to check for functionality and maintain customer satisfaction.
  • Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
  • Completed troubleshooting of malfunctions and diagnosed issues.
  • Supported customer satisfaction, providing detailed instructions and demonstrations on proper system operation.
  • Used appropriate PPE to reduce risks when working with electrical and communications systems.
  • Fixed broken systems with [Type] tools and educated customers on proper use to prevent future mishaps.
  • Installed security cameras, access control systems and structured cabling systems in accordance with industry regulations.
  • Tested systems, noting issues and completing preventive maintenance.
  • Diagnosed and repaired problems with electrical and mechanical systems.
  • Worked with diverse types of weather and ground conditions.
  • Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
  • Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
  • Demonstrated to customers proper methods for operating equipment after it had been installed.

Radio Repairman

US Army
02.1966 - 03.1969
  • Maintained inventory of repair supplies and ordered parts.
  • Implemented preventive maintenance measures to decrease emergent issues.
  • Dismantled machines and equipment to remove defective parts.
  • Completed repairs and maintenance for over [Number] customers per week.
  • Completed all repair and maintenance activities promptly and to high quality standards.
  • Utilized variety of tools and diagnostic equipment to complete repairs.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Followed detailed repair and maintenance procedures for consumer products.
  • Inspected and tested, repaired and refurbished products for proper operation.
  • Conducted diagnostic procedures to determine root cause of customer problems and provide accurate repair recommendations.

Education

Associate of Arts - Automotive Mechanics

New Hampshire Technical School
Portsmouth, NH
06.1966

High School Diploma -

York High School, York, Me.
York, Me.
06.1964

Skills

  • Time Management
  • Analytical Thinking
  • Software Configuration
  • Problem Solving

outdoor sports

Skiing, fishing, bow hunting

Additional Information

Looking for employment in supply chain or inventory control for a few years to stay busy and supplement my retirement as I retire from my low voltage electrician position

Timeline

Teledata Technician Forman

E.S Boulos Electrical Contrator
03.2013 - Current

Teledata Technician Forman

ARAMARK, Contract Services
04.2006 - 03.2013

System Engineer

Lucent Tecnologies
03.1995 - 02.2006

Associate of Arts - Automotive Mechanics

New Hampshire Technical School

High School Diploma -

York High School, York, Me.

Installer/Phone Repair Technician

New England Telephone
02.1969 - 04.1995

Radio Repairman

US Army
02.1966 - 03.1969
Kenneth Freeman