Kenneth Garrison
Pea Ridge,AR
Summary
Proven leader with a track record of fostering teamwork and enhancing customer service at Springdale Country Club. Excelled in staff management and facility operations, driving membership revenue growth and improving member retention. Skilled in problem-solving and relationship building, adept at coordinating events and construction projects to exceed expectations.
Overview
2
2
years of professional experience
Work History
Director of Golf
Springdale Country Club
08.2023 - Current
- Championed a positive work culture by fostering an environment of teamwork, open communication, and mutual respect among all employees.
- Launched successful marketing campaigns to attract new members and increase overall membership revenue.
- Enhanced customer service standards across all departments through regular staff training sessions, leading to increased member retention rates.
- Coordinated special events such as member-guest tournaments or holiday celebrations, creating memorable experiences for participants.
Assistant Golf Professional
Springdale Country Club
08.2023 - Current
- Managed pro shop operations to ensure efficient inventory control, merchandising, and sales performance.
- Oversaw training of services staff and other day-to-day activities on driving range.
- Coordinated junior golf programs to promote interest in the sport among younger generations.
- Improved member satisfaction by providing exceptional customer service and addressing concerns promptly.
Assistant Superintendent
Big Sugar Golf Club
02.2022 - 08.2023
- Developed strong relationships with subcontractors, fostering collaboration and smooth coordination of work efforts.
- Reviewed plans and inspected ongoing construction to keep work in line with project goals.
- Supported project coordination and smooth workflow by coordinating materials, inspections, and contractor actions.
- Managed budgets, schedules, and resources for multiple construction projects simultaneously, ensuring timely completion within budget constraints.
Skills
- Staff Management
- Equipment management
- Facility Operations
- Problem-Solving
- Effective Communication
- Relationship Building
- Adaptability
Affiliations
- PGA of America
Timeline
Director of Golf
Springdale Country Club
08.2023 - Current
Assistant Golf Professional
Springdale Country Club
08.2023 - Current
Assistant Superintendent
Big Sugar Golf Club
02.2022 - 08.2023
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