Summary
Overview
Work History
Education
Skills
Timeline

kenneth garrison

Bluffton,IN

Summary

Skilled Technician with extensive experience in automotive and RV repairs, notably at Expert Transmission. Excelled in customer service and troubleshooting, enhancing client satisfaction and operational efficiency. Demonstrated proficiency in power tools and effective communication, adept at multitasking under pressure. Achieved consistent high-quality workmanship, meeting tight deadlines.

Overview

11
11
years of professional experience

Work History

Technician

Expert Transmission
07.2023 - 01.2025

automotive technician. performed all necessary repairs on vehicles.

Service Technician

Zoomers Rv
07.2022 - 07.2023
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
  • Responded to customer inquiries quickly and professionally to increase satisfaction.
  • Increased customer satisfaction by providing timely and efficient service for various technical issues.
  • Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.

Service Technician

REV Recreation Group
09.2021 - 07.2022

performed repairs on rvs.

Service Technician

Affinity Rv
05.2019 - 07.2021

performed all necessary repairs on rvs.

Service Technician

Pete's Rv
07.2014 - 06.2021

performed all necessary repairs on rvs. I was responsible for all hitch installs and wiring.

Education

Auto/diesel Technology With Associates Degree In Business - Auto/diesel Repair

Northwestern Auto/diesel Tech, Lima, OH
08.1983

Skills

  • Attention to detail
  • Customer service
  • Works Well Under Pressure
  • Multitasking and organization
  • Power Tools and Equipment
  • Written/Verbal communication
  • Troubleshooting

Timeline

Technician - Expert Transmission
07.2023 - 01.2025
Service Technician - Zoomers Rv
07.2022 - 07.2023
Service Technician - REV Recreation Group
09.2021 - 07.2022
Service Technician - Affinity Rv
05.2019 - 07.2021
Service Technician - Pete's Rv
07.2014 - 06.2021
Northwestern Auto/diesel Tech - Auto/diesel Technology With Associates Degree In Business, Auto/diesel Repair
kenneth garrison