Summary
Overview
Work History
Education
Skills
Timeline
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Kenneth Grooms

Lakeland

Summary

Dynamic Licensed Optician with a proven track record at Bridges Optical, driving a 30% sales increase through exceptional patient consultations and strategic selling. Expert in My Vision Express software and adept at building strong client relationships, ensuring tailored vision solutions and optimized patient record management. Passionate about advancing eyewear trends and technologies.

Overview

7
7
years of professional experience

Work History

Licensed Optician

Bridges Optical
02.2019 - Current
  • Trained and mentored new employees on industry best practices, company policies, and equipment operation, ensuring consistent, high-quality service.
  • Optimized patient record management by designing and implementing an efficient filing system, improving accessibility and retrieval time.
  • Handled all laboratory operations including verification, lens cutting, and repairs, ensuring accuracy and timely completion.
  • Maintained a high RX capture rate and drove a 30% increase in sales since hire through product knowledge and strategic selling.
  • Built strong client relationships by actively listening and providing tailored vision solutions.
  • Managed cost of goods and net sales tracking, strategically selecting suppliers to maximize profitability and meet business needs.
  • Proficient in My Vision Express software, with expertise in patient data management and order processing.
  • Knowledgeable in current industry trends, including new lens technologies, treatment options, and eyewear fashion styles.

Education

Opicianry

Hillsborough Community College
Tampa, FL
06-2019

High School Diploma -

George Jenkins Senior High School
Lakeland, FL
06-2010

Skills

  • Patient Needs Assessment & Vision Consultation
  • Eyewear Fitting, Adjustments, and Repairs
  • Lens Fabrication, Verification, and Edging
  • Contact Lens Education & Fitting Support
  • My Vision Express Software Proficiency
  • Knowledge of Current Lens Technologies, Coatings, and Eyewear Trends
  • Inventory & Supplier Management
  • Sales Optimization & RX Capture Rate Maximization
  • Patient Record Management & Compliance
  • Exceptional Interpersonal Communication & Client Relationship Building

Timeline

Licensed Optician

Bridges Optical
02.2019 - Current

Opicianry

Hillsborough Community College

High School Diploma -

George Jenkins Senior High School

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