KENNETH HALPERN
Linkedin.com/in/kehalpern
Summary
Agile Product Manager with 15 years of experience leading complex enterprise projects. Expert in transforming ambiguous requirements into clear deliverables and communicating product vision to cross-functional teams. Driven by customer insights to create value and sustainable solutions.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior Agile Product Implementation Analyst
Dean Health Plan
Remote
03.2019 - Current
- Decommissioned 2 legacy systems and launched 2 new platforms, enabling PLM for 100K+ health plans
- Primary liaison between Business and IT to transform ambiguous concepts into actionable, Agile items
- Leads all SDLC phases for 85+ product implementations, from ideation to end-user support
- Leads configuration, analysis &support for 300+ enhancements, accelerating go-to-market timelines by 50%
- Built and scaled payments platform, launching 5+ methods and cutting payout time by 32%
- Reduced fraud losses 28% through new risk controls, monitoring, and vendor integrations
- Drive end-to-end initiatives, reducing intake-to-launch cycle time by 20%
- Partner cross-functionally to improve identity adoption across brands by 30%
- Align solutions to target architecture, achieving 100% privacy/security compliance
- Modernize Profile workflows, cutting manual processes and defects by 25%
- Track platform risks, resolving high-severity issues within defined SLAs
- Improve intake, prioritization, and roadmaps, increasing stakeholder NPS by 15%
- Establish KPIs tied to OKRs, enabling quarterly progress tracking and outcomes
- Optimize resource alignment, improving team throughput and velocity by 20%
- Mentor product team, increasing engagement scores and internal promotions by 10%
Product Analyst
WPS Health Solutions
Madison, WI
04.2018 - 08.2018
- Coached Product Owners to groom and prioritize backlog of 170 items into 15 subcategories
- Analyzed technical data issues, formulating evidence-based solutions related to 900,000+ claims system
- Implemented new data governance process for 1,800 sanctioned medical providers, saving 900K
- Redesigned SOX compliance control system that saved 6,000 hours of manual processing time
- Identified root cause for 70,000+ undeliverable mail pieces, improving data accuracy and reducing waste
- Lead bi-weekly Scrum meetings for effective sprint planning and retrospectives
Enterprise IT Portfolio Analyst
Gallagher Bassett
Schaumburg, IL
08.2017 - 02.2018
- Lead liaison between Business/Enterprise IT, transforming over 150 Agile requests in revenue cycle
- Collaborated with stakeholders and IT teams to analyze operations and ensure data quality
- Redesigned IT intake process, reducing workflow analysis time and prioritization by 40%
- Evaluated ROI and feasibility of solutions, expanding product footprint by 25%
- Integrated 15 Big Data initiatives and 10 compliance updates, generating $2.3M in annual revenue
- Collaborated w/ cross-functional teams to assess risks, resolve issues, and ensure on-time, on-budget delivery
- Acted as Proxy Product Owner, improving team alignment by 50% via effective grooming sessions
Education
Bachelor of Science - Health Services Management, Business Management
Western Illinois University
Skills
- Product Strategy Leadership
- Enterprise Identity Management
- User-Centered Design
- Agile Product Delivery
- Data-Driven Decisions
- Platform Modernization Initiatives
- Cross-Functional Collaboration
- Risk Mitigation Planning
- UI/UX Optimization
- Team Mentorship Leadership
Certification
- Business Analysis Certificate
- LSSGB (Lean Six Sigma)
- CAPM (Certified Associate of Project Management)
- ITIL V3
- CSM (Certified ScrumMaster)
- SAFe POPM (in-progress)
Timeline
Senior Agile Product Implementation Analyst
Dean Health Plan
03.2019 - Current
Product Analyst
WPS Health Solutions
04.2018 - 08.2018
Enterprise IT Portfolio Analyst
Gallagher Bassett
08.2017 - 02.2018
Bachelor of Science - Health Services Management, Business Management
Western Illinois University