Summary
Overview
Work History
Education
Skills
MISCELLANEOUS:
Timeline
Generic

Kenneth Hartman

QA Manager
Port Royal,PA

Summary

Quality Assurance Manager with extensive expertise in the modular home industry, building codes, plan review, overseeing daily operations and implementing quality policies that enhance efficiency and reduce service costs.

Overview

29
29
years of professional experience

Work History

Quality Assurance Manager

Champion Modular/ Excel homes
Liverpool, PA
05.2023 - Current
  • Oversee the day-to-day operations of the Quality Assurance department for a facility that builds modular structures for all the Northeast.
  • Initiated and currently hold quality audits with Production Supervisors and Production Manager to improve overall quality.
  • Initiated and currently hold meetings with the Production team and other members of management monthly to review quality issues and discuss corrective actions.
  • Developed quality assurance policies for modular construction processes.
  • Created and implemented a new digital discrepancy log with tracking and reporting capabilities.
  • Created and held code, engineering, and product training for Production and QA teams.
  • Reviewed and updated quality documentation regularly for accuracy.
  • Participated in several state audits without any findings.
  • Semi-automated the process of competing product data plates and monthly reports.
  • Provided coverage for inspectors during their absence.

Assistant Production Manager

Champion Modular/ Excel homes
Liverpool, PA
12.2022 - 05.2023
  • Assisted Production Manager in overseeing the day-to-day operations of the Production team of 120+ employees.
  • Covered responsibilities of the Production Manager or supervisors during their absence.
  • Provided technical support when troubleshooting issues during the production process.
  • Liaison between assigned salesmen and the Engineering and Production departments.

Sales Co-Ordinator

Champion Modular/ Excel homes
Liverpool, PA
07.2022 - 05.2023
  • Verified sales order accuracy at multiple stages of the sales process.
  • Updated orders to maintain order integrity and facilitate timely processing.
  • Coordinated communication between salesmen and the Engineering and Production departments to ensure alignment on order specifications.

Continuous Improvement (officially)/ Ass. Production Manager (unofficially)/ Engineering Liaison

Champion Modular/ Excel homes
Liverpool, PA
08.2018 - 12.2022
  • Assisted the Production Manager, and filled in, as needed in overseeing the day-to-day operations of the Production department.
  • Performed pre-production planning and order review, and relayed discrepancies to the pertinent departments.
  • Addressed all plan, order, technical, and code inquiries from the QA and Production departments.
  • Created plan revisions once released to production.
  • Worked with other departments on corrective actions as issues arose.
  • Organized and coordinated housing schedules to optimize workflow on the production schedule.
  • Developed and maintained an integrated production and shipping schedule, along with a material shortage log to enhance data management.
  • Created, assisted with, and helped implement cost savings initiatives.
  • Contributed as a permanent member of the Safety Committee and provided mentorship to first aid responders.

Supervisor

Champion Modular/ Excel homes
Liverpool, PA
06.2016 - 08.2018
  • Overseen the day-to-day operations of the Electrical, Mud/ Sand/ Paint, and Sheet Metal departments.
  • Assisted in the initial startup of Champion Modular. A high end, highly customizable modular home factory.
  • Assisted in initial Safety and First Aid programs.
  • Conducted initial safety training, establishing foundational safety protocols until full-time Safety Manager was appointed.
  • Filled the role of primary First-Aid Responder.

Handled an array of responsibilities including:

  • Interviewing perspective new hires.
  • Employee reviews.
  • Disciplinary actions.
  • Enforcing company policies.
  • Ensuring quality.
  • Ensuring production goals are met.

QA Inspector

Professional Building Systems
Middleburg, PA
06.2016 - 12.2016
  • Collaborated with production teams to address quality issues promptly.
  • Conducted thorough inspections of building components for quality compliance.

Main areas of concentration:

  • Rough Framing
  • Horizontal Plumbing
  • Sub-Assembly

Engineering Liaison

Excel Homes
Liverpool, PA
09.2013 - 05.2016
  • Rectified issues as they arose during the production process either through past experience or collaborating with engineering and/ or other support departments.
  • Provided feedback to production and support departments about issues during the production process.
  • Counseled production on codes and structural requirements.
  • Verified sub-assembly details for proper design and fitment.
  • Created preliminary drawings during downtime using AutoCAD Architecture 2014.

Responsibilities include but are not limited to:

  • Creating additional details requested by production.
  • Updating plans as need arises during the production process.
  • Creating and issuing order verifications during the production process.
  • Apprising the Engineering department of repetitive discrepancies relating to production plans.

QA Inspector

Excel Homes
Liverpool, PA
09.2013 - 05.2016

Main areas of concentration:

  • Rough Framing
  • Electrical
  • Roofing
  • Insulating/ Sheeting

QA Inspector/ Label Control

Icon Legacy Custom Modular Homes
Liverpool, PA
06.2013 - 09.2013

Main areas of concentration:

  • Final Finish.
  • Sub-Assemblies.

Responsibilities included but were not limited to.

  • Verifying homes were built to company standards, prints and production order and documenting any defects.
  • Inventorying, ordering and issuing of state and third-party labels.
  • Creating and issuing required documentation and labels i.e.. datdata plates, location reports, state monthly production reports... .
  • Working with production team to correct discrepancies and improve overall quality.

QA Manager/ Plan Review/ Label Control

Pro-Built Homes
Mifflintown, PA
11.2004 - 06.2013
  • Managed the day-to-day operations of the Quality Assurance program in a custom home manufacturing facility.

Responsibilities included but were not limited to:

  • Assuring that homes were built to company standards, and all applicable state and local codes for most of the Northeastern United States.
  • Implementing and maintaining the company's QA manual.
  • Developing and coordinating new procedures to improve overall quality and reduce service cost.
  • Met with third party and state inspection agencies to maintain certification as a modular home manufacturer.
  • Inventorying, ordering and issuing of state and third-party labels.
  • Creating and issuing required documentation and labels i.e., data plates, location reports, state monthly production reports...
  • Creating and maintaining QA files.
  • Participated in five state audits.
  • Coordinated plant certification for the state of North Carolina.
  • Created and implemented new electrical test procedures that led to a dramatic decrease in electrical related service issues.

Plan Review

Pro-Built Homes
Mifflintown, PA
11.2004 - 06.2013

Electrical Leadsman/ Supervisor/ Floater

Pro-Built Homes
Mifflintown, PA
11.2004 - 06.2013

Final Finish QA Inspector

Marlette Homes
Lewistown, PA
09.1997 - 11.2004

Electrical Team Leader

Marlette Homes
Lewistown, PA
09.1997 - 11.2004

Plant Floater

Marlette Homes
Lewistown, PA
09.1997 - 11.2004

Electrician/ Electrical Tester

Marlette Homes
Lewistown, PA
09.1997 - 11.2004

Education

electrical training

Mifflin/ Juniata County AVTS
Lewistown, PA

GED -

Lewistown High School
Lewistown, PA

Skills

  • Quality audits and assurance
  • Regulatory adherence
  • Policy development and compliance
  • Building codes
  • Plan review
  • Production planning
  • Technical support
  • Training and mentorship
  • Microsoft Office
  • Microsoft Teams
  • SharePoint
  • Spreadsheet creation and automation
  • AutoCAD

MISCELLANEOUS:

  • Silver Career Readiness Certificate (Work Keys) issued by CPWDC (March 2009)
  • PA EMT-B 2010-2016
  • First-Aid & CPR with AED certified
  • ICC-R1, B1, M1,P1 certified

Proficient with:

  • Microsoft Word, Excel, Teams, Power Point and Outlook
  • AutoCAD Architectural, MEP 2005, 2014, 2015, 2019, 2023

Timeline

Quality Assurance Manager

Champion Modular/ Excel homes
05.2023 - Current

Assistant Production Manager

Champion Modular/ Excel homes
12.2022 - 05.2023

Sales Co-Ordinator

Champion Modular/ Excel homes
07.2022 - 05.2023

Continuous Improvement (officially)/ Ass. Production Manager (unofficially)/ Engineering Liaison

Champion Modular/ Excel homes
08.2018 - 12.2022

Supervisor

Champion Modular/ Excel homes
06.2016 - 08.2018

QA Inspector

Professional Building Systems
06.2016 - 12.2016

Engineering Liaison

Excel Homes
09.2013 - 05.2016

QA Inspector

Excel Homes
09.2013 - 05.2016

QA Inspector/ Label Control

Icon Legacy Custom Modular Homes
06.2013 - 09.2013

QA Manager/ Plan Review/ Label Control

Pro-Built Homes
11.2004 - 06.2013

Plan Review

Pro-Built Homes
11.2004 - 06.2013

Electrical Leadsman/ Supervisor/ Floater

Pro-Built Homes
11.2004 - 06.2013

Final Finish QA Inspector

Marlette Homes
09.1997 - 11.2004

Electrical Team Leader

Marlette Homes
09.1997 - 11.2004

Plant Floater

Marlette Homes
09.1997 - 11.2004

Electrician/ Electrical Tester

Marlette Homes
09.1997 - 11.2004

electrical training

Mifflin/ Juniata County AVTS

GED -

Lewistown High School
Kenneth HartmanQA Manager