Kenneth Hicks
Rome,GA
Summary
Healthcare security leader with hands‑on experience managing physical security operations in clinical environments. Skilled in safeguarding patients, staff, visitors, and assets while supporting compassionate care delivery. Proven expertise in incident response, workplace violence prevention, de‑escalation, compliance, and collaboration with clinical leadership and external agencies.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Public Safety Manager
Atrium Health Floyd
11.2022 - Current
- Lead security operations in an active healthcare environment, ensuring a safe and supportive atmosphere for patients, visitors, and staff.
- Supervise, schedule, and evaluate security officers assigned to patient areas, entrances, parking facilities, and restricted clinical zones.
- Respond to behavioral health events, disturbances, and medical emergencies using professional de‑escalation techniques.
- Coordinate with nursing staff, administrators, facilities, and local law enforcement during emergencies and high‑risk incidents.
- Conduct investigations, complete detailed incident reports, and track trends impacting patient and staff safety.
- Maintain compliance with healthcare policies, safety protocols, and organizational standards supporting accreditation readiness.
- Identify security risks and implement process improvements to reduce incidents and enhance situational awareness.
- Support emergency preparedness drills, lockdown procedures, and mass‑casualty or disaster response planning.
Public Safety/Security Supervisor
Floyd Medical Center, FMC
11.2016 - 11.2022
- Provided frontline security services in high‑traffic or sensitive environments.
- Controlled access to restricted areas while maintaining a welcoming presence.
- Monitored CCTV systems and responded to alarms and safety concerns.
- Assisted patients, visitors, and staff with professionalism and discretion.
- Prepared accurate reports in compliance with organizational and legal standards.
- Supported training and mentoring of new security officers.
Education
High School Diploma -
Pisgah High School
Pisgah, AL05-1991
Skills
- Patrol procedures
- Conflict de-escalation
- Self-defense techniques
- First aid certified
- Safety regulations
- Security management
- Emergency response
- Less lethal weaponry
- Public safety management
- Problem-solving abilities
- Reliability
- Team leadership
Certification
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CPR / AED / First Aid
Taser Instructor (X26P)
TPR and PPCT Instructor
Timeline
Public Safety Manager
Atrium Health Floyd
11.2022 - Current
Public Safety/Security Supervisor
Floyd Medical Center, FMC
11.2016 - 11.2022
High School Diploma -
Pisgah High School