Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robert Jones

Torrington

Summary

Accomplished Public Safety Manager with Hartford HealthCare, adept in crisis management and conflict de-escalation. Enhanced emergency response times by 20% through strategic resource allocation. Proven leader in fostering collaboration and maintaining compliance, leveraging investigative skills and teamwork to ensure public safety and operational excellence.

Overview

30
30
years of professional experience

Work History

Public Safety Manager

Hartford HealthCare
07.2025 - Current
  • Enhanced public safety by implementing effective patrol strategies and coordinating with local law enforcement agencies.
  • Reduced response times for emergency situations through streamlined dispatch procedures and efficient resource allocation.
  • Streamlined reporting processes to facilitate accurate documentation of incidents, leading to more informed decision-making at higher management levels.
  • Ensured compliance with applicable regulations governing public safety operations by staying current on industry trends and attending relevant seminars or conferences.
  • Handled sensitive information with discretion and maintained confidentiality as required, safeguarding the privacy of individuals involved in reported incidents.
  • Oversaw recruitment efforts for new hires while also managing employee retention through competitive benefits packages and fostering a positive work environment.
  • Increased team productivity by conducting regular performance evaluations, providing constructive feedback, and guiding professional development efforts.
  • Assisted in budget development and monitoring, ensuring appropriate allocation of resources towards essential public safety functions.
  • Evaluated existing policies and procedures for effectiveness, recommending updates as necessary to maintain best practices in public safety supervision.

Public Safety Supervisor

Hartford Healthcare
11.2023 - 07.2025
  • Coordinated across multiple jurisdictions during regional emergency situations, ensuring a cohesive and effective response effort.
  • Supported community outreach initiatives designed to educate residents about personal safety tips and crime prevention strategies.
  • Improved interdepartmental communication through the establishment of clear protocols and regular meetings between various public safety divisions.
  • Spearheaded initiatives aimed at enhancing collaboration between public safety personnel, first responders, and local businesses to foster a safer environment for all stakeholders.

Public Safety Officer

Hartford Healthcare
02.2022 - 11.2023
  • Maintained accurate records of incidents and actions taken during shifts, contributing to effective communication between team members and supervisors.
  • Patrolled assigned areas on foot, or by vehicle.
  • Notified emergency personnel of incidents requiring medical assistance and aid.
  • Provided first aid assistance during medical emergencies, applying life-saving techniques until paramedics arrived on scene.
  • Monitored surveillance systems for potential threats or suspicious behavior around critical infrastructure, reporting findings to appropriate authorities for further investigation.

Security Officer

Torrington Board Of Education
08.2021 - 02.2022
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

Police Officer

Town of East Hartford
12.1995 - 12.2020
  • Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
  • Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
  • Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
  • Answered emergency calls for help from citizens and business owners.
  • Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
  • Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
  • Secured crime scenes, gathered evidence, and questioned witnesses.
  • Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
  • Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
  • Investigated and reported crimes, accidents, offenses, and damage to property.
  • Trained new officers on department policies and procedures, fostering a professional work environment focused on public service.
  • Enforced traffic laws diligently, promoting road safety and reducing accident rates.
  • Maintained accurate case records and documentation, ensuring proper evidence handling and information sharing among relevant parties.
  • Managed crowd control during events, ensuring public safety while minimizing disruptions to attendees or surrounding communities.

Education

High School Diploma -

Torrington High School
Torrington, CT
06-1996

No Degree -

CT Police Academy
Meriden, CT
04-1996

Skills

  • Incident command
  • Law enforcement
  • Public safety
  • Surveillance techniques
  • Crisis management
  • Patrol procedures
  • Investigative skills
  • Conflict de-escalation
  • Self-defense techniques
  • First aid certified
  • Firearms expertise
  • Background in law enforcement
  • Teamwork and collaboration
  • Problem-solving

Timeline

Public Safety Manager

Hartford HealthCare
07.2025 - Current

Public Safety Supervisor

Hartford Healthcare
11.2023 - 07.2025

Public Safety Officer

Hartford Healthcare
02.2022 - 11.2023

Security Officer

Torrington Board Of Education
08.2021 - 02.2022

Police Officer

Town of East Hartford
12.1995 - 12.2020

High School Diploma -

Torrington High School

No Degree -

CT Police Academy

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