Kenneth Hogan
Chula Vista,CA
Summary
Motivated and detail-oriented recent graduate with a Bachelor's degree in Cognitive Science: Neuroscience from UC San Diego. Experienced in customer service communication with strong skills in problem-solving and leadership in stressful settings. Bilingual in Japanese and English, with a proven ability to learn quickly, adapt to new environments, and support team and individual success. Eager to bring dedication, critical thinking, and a collaborative spirit to a professional setting.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
The UPS Store
Chula Vista, CA
05.2025 - 01.2026
- Handled high volumes of customer interactions with professionalism and efficiency.
- Collaborated with coworkers during peak hours to enhance daily operations.
- Packaged and prepared items for domestic and international shipping, ensuring safety compliance.
Delivery Driver
DoorDash
San Diego, CA
09.2023 - 10.2025
- Streamlined time management and route optimization for on-demand food delivery orders
- Ensured high service standards and accuracy in order handling
- Maintained effective customer communication to enhance satisfaction and clarity
Peer Tutor
University of California, San Diego
La Jolla, California
09.2022 - 06.2024
- Explained complex concepts clearly, adapting methods to diverse learning styles
- Facilitated understanding of course material through tailored one-on-one interactions with fellow undergraduate students
- Developed communication and time-management skills while balancing academic responsibilities
Education
Bachelor of Science - Cognitive Science: Neuroscience
University of California, San Diego
La Jolla, CA06-2024
Skills
- Quick learner, adaptable, and reliable
- Customer service and support
- Sales strategy development
- Effective problem-solving
- Attention to detail
- Inventory management
- Product knowledge
- Relationship management
Languages
Japanese
Native/ Bilingual
Interests
- Exploring various forms of creativity: playing guitar, drawing, and painting.
- Enjoying physical activities such as rock climbing and running.
- Lifetime learner who loves puzzles and plays chess.
Timeline
Retail Sales Associate
The UPS Store
05.2025 - 01.2026
Delivery Driver
DoorDash
09.2023 - 10.2025
Peer Tutor
University of California, San Diego
09.2022 - 06.2024
Bachelor of Science - Cognitive Science: Neuroscience
University of California, San Diego