Kenneth Holmes
Princeton
Summary
Dynamic professional with HVAC/R service technician experience at Crazy AC Guy, excelling in troubleshooting and customer service. Proven ability to enhance operational efficiency and maintain high-quality standards. Skilled in diagnosing and repairing air conditioning systems, while effectively communicating with clients to ensure satisfaction. Committed to delivering exceptional results in fast-paced environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Overnight Stocker
HEB
Melissa
01.2025 - 07.2025
- Trained four partners on operational procedures for HEB to enhance overall efficiency.
- Organized back stock for front and back store areas, ensuring optimal accessibility.
- Independently handled two pallets from truck nightly, maintaining consistent workflow.
- Sorted items from pallets to designated locations for efficient stocking processes.
- Maintained neatness and presentation of walls prior to shift conclusions.
- Cleaned and organized cooler area to improve operational flow.
- Performed duties typically assigned to two or three staff members independently most nights.
Service Technician
Crazy AC guy
Blue Ridge
06.2024 - 08.2024
- Serviced metroplex by diagnosing issues prior to air conditioning unit repairs.
- Charged undercharged systems and conducted thorough system maintenance.
- Executed multiple tasks, including blowing out drain lines and replacing capacitors.
- Troubleshot and installed hard starts to enhance system performance.
- Dispatched from home, utilizing company van for efficient area service.
Warehouse Worker
Amazon
Coppell
01.2021 - 08.2021
- Achieved forklift certification through rigorous training program at Amazon.
- Consistently lifted and moved weights ranging from 50 to 75 pounds.
- Maintained focus and diligence to ensure optimal performance outcomes.
Warehouse Associate
Staff force
McKinney
05.2019 - 08.2020
- Experience working different warehouse jobs through temp agencies, I have acquired some skills and qualifications.
- With over two years of warehouse experience, I'm qualified to work in shipping, receiving, picking, packing, forklift, painting, sorting, scanning, and much more.
- I'm well-mannered, and I work well in a group but also well alone.
- I'm able to focus and work for long periods of time.
- Consistently lifted materials weighing as much as 50 pounds.
Installer
Springfree Trampoline
Allen
08.2019 - 02.2020
- Installed trampolines for customers in Dallas Fort Worth area, ensuring high-quality service.
- Gathered materials daily to support efficient installation processes.
- Identified and built relationships with potential customers to expand client base.
- Gained expertise in customer service and hands-on labor through extensive warehouse work.
Court Monitor
Urban Air Trampoline Park
McKinney
05.2018 - 05.2019
- I worked as a court monitor and cashier.
- I would sell passes and memberships to customers or watch and keep customers safe.
- This position took patience and leadership because it would usually be chaotic, with over a hundred little kids and teenagers running and jumping around the building.
- It took excellent customer service to enforce rules and converse with parents to keep customers happy and safe.
Education
Trade school - Heating, Air Conditioning, And Refrigeration Installation And Repair
Home Builders Institute
McKinney, TX11.2025
High school diploma - Business
Anna High School
Anna, TX05.2019
Skills
- HVAC/R service technician experience
- Communication skills
- Cash handling
- Electrical and pneumatic controls
- Certified HVAC technician
- Recovery and recycling
- Sales experience
- Refrigeration system evacuation
- Data entry
- Diagnostic techniques
- Van driving
- Single compressor systems
- Licensed refrigeration technician installer
- Troubleshooting
- HVAC knowledge
- Mechanical expertise
- Schematics interpretation
- Low voltage systems
- Customer service excellence
- Air conditioning systems management
Certification
- Driver's License
- HVAC Certification
- EPA Universal Certification
- EPA Type II
- OSHA 10
- Forklift Certification
- EPA Certification
- EPA Type I
Timeline
Overnight Stocker
HEB
01.2025 - 07.2025
Service Technician
Crazy AC guy
06.2024 - 08.2024
Warehouse Worker
Amazon
01.2021 - 08.2021
Installer
Springfree Trampoline
08.2019 - 02.2020
Warehouse Associate
Staff force
05.2019 - 08.2020
Court Monitor
Urban Air Trampoline Park
05.2018 - 05.2019
Trade school - Heating, Air Conditioning, And Refrigeration Installation And Repair
Home Builders Institute
High school diploma - Business
Anna High School