Kenneth Murray
Minotola,NJ
Summary
A highly motivated individual with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional skills related to the field. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
16
16
years of professional experience
26
26
Years of team experience both volunteer and professional
4
4
years of post-secondary education
Work History
Systems Administrator
Bridgeton Public Schools
Bridgeton, NJ
05.2014 - Current
- Installed, configured, maintained and administered multiple operating systems including Windows Server 2008, 2012, 2016, Linux Ubuntu and Red Hat Enterprise.
- Developed and implemented complex internet and intranet applications on multiple platforms.
- Implemented network services such as DHCP, DNS, Active Directory and Group Policy Objects.
- Implemented and provided technical support for voice services and equipment.
- Maintained hardware inventory of all physical assets in the data center.
- Reviewed audit reports generated by security software applications for compliance purposes.
- Monitored network performance to determine adjustments needed.
- Installed security software to protect networks.
- Conferred with network users about solutions to existing system problems.
- Trained and directed users on correct use of software and hardware within systems.
- Promoted continuous improvement for IT governance processes.
- Provided effective resolutions to issues and escalated problems with knowledgeable support and quality service.
- Researched alternative printing solutions to minimize supply and maintenance expenses.
- Implement policies, procedures and best practices to safeguard and protect data, reports, and access.
- Developed and implemented system security policies, procedures and standards for the organization.
- Analyzed log files from various sources such as application logs, system logs or firewall logs to detect any suspicious activity or potential threats.
- Analyzed intricate server issues and supported large enterprise and business-critical applications.
- Created virtual machines using VMWare ESXi 7.0 hypervisor platform for testing purposes.
- Kept systems operating efficiently by performing necessary upgrades and repairs.
- Increased team productivity and automated repetitive tasks with batch files, PowerShell and VBScript.
- Coordinated with vendors and company personnel to facilitate purchases.
- Configured, monitored and maintained email applications or virus protection software.
Computer Service Technician
Vineland Board of Education
Vineland, NJ
10.2007 - 05.2014
- Provide computer support (Hardware/Software)
- Install and maintain network equipment (Layer 3 Switches, Access Points)
- Manage users, groups, and computers in a multi-level directory structure
- Install and configure various education applications
- Experience with Cloud services (Specifically Google, Microsoft, Apple)
- Install and document network wiring
- Install and maintain various types and models of printers
- Design, install and configure computer lab environments
- Install, configure, and maintain servers (Print, File, Application, Etc.)
- Troubleshooting software compatibility with latest editions MS Windows
- Maintained contact with computer venders to acquire new equipment.
Education
Bachelor of Science - Network Communications Management
DeVry University
Fort Washington, PA 06.2003 - 03.2007
Skills
- Critical Thinking/Problem Solving
- Troubleshooting/Diagnostics
- Multitasking
- Graphic Design
- End-User Training
- Storage Management
- Microsoft Active Directory
- Microsoft Azure Active Directory
- Script Writing (various languages)
- Windows 7-11 Deployment
- Network Operations Center Design
- Cisco OS programming and diagnostics
- Network Infrastructure
- Custom Computer Design
- Broadcasting Technology/Audio Visual Systems
- Veeam Backup and Replication
- Cisco HyperFlex Datacenter
Timeline
Computer Service Technician
Vineland Board of Education
10.2007 - 05.2014
Bachelor of Science - Network Communications Management
DeVry University
06.2003 - 03.2007
Systems Administrator
Bridgeton Public Schools
05.2014 - Current
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