Summary
Overview
Work History
Education
Skills
Timeline
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KENNETH JONES

Kingman,AZ

Summary

Competitive Route Sales Representative with strong background providing customers with specific products to address needs and requirements. Effective in handling orders and verifying delivery of accurate shipments in alignment with strict schedules. Innovative and focused professional polished in maintaining accurate records of sales, developing leads and prospects and resolving customer issues.

Overview

12
12
years of professional experience

Work History

Independent Distributor

Southwest Autocare
01.2020 - 12.2022
  • Re-wrote cold calling scripts with every product change to increase overall sales by 8 - 12% annually
  • Maintained customer base of over 150 accounts spanning 3 states (AZ,CA,NV) by updating scripts and frequently checking in with past customers.
  • Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
  • Reviewed customer information to suggest best products for specific needs and maintain 98% return customer rate.

Business Owner/Operator

DESERT DRY DETAIL
02.2015 - 12.2020
  • Prepared annual budgets with controls to prevent overages.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
  • Prepared bank deposits and handled business sales, returns and transaction reports.
  • Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.

Auto Detailer

Green Valley Car Wash Detail Center
03.2011 - 04.2015
  • Provided exceptional customer service and addressed customer inquiries.
  • Interacted face-to-face with customers to understand vehicle detailing needs and deliver quality satisfaction.
  • Washed, waxed, and buffed vehicle bodies for professional shine.
  • Reported daily work progress and encountered problems to management.

Education

GED -

LAS VEGAS ADULT SCHOOL
Las Vegas, NV

Skills

  • High-Performance Standards
  • Daily Logs
  • Product Presentation
  • Customer Service and Assistance
  • Client Needs Assessment
  • Account Development
  • Analytical Approach
  • Client Rapport-Building
  • Customer Implementation
  • Site Visits
  • Critical Thinking

Timeline

Independent Distributor

Southwest Autocare
01.2020 - 12.2022

Business Owner/Operator

DESERT DRY DETAIL
02.2015 - 12.2020

Auto Detailer

Green Valley Car Wash Detail Center
03.2011 - 04.2015

GED -

LAS VEGAS ADULT SCHOOL

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KENNETH JONES