To obtain a leadership position with a growing company that allows me to leverage my experience and skills to maximize performance in rapidly changing environments.
Overview
34
34
years of professional experience
Work History
OPEX Director
Quiet Logistics
Devens, Massachusetts
02.2024 - Current
Developed strategic initiatives to enhance organizational performance and efficiency.
Directed cross-functional teams to align goals with company vision and objectives.
Collaboration with stakeholders to ensure that all relevant information is accounted for when creating new process flows and implementing changes.
Identified opportunities for improvement in operational performance metrics.
Coordinated technology changes to improve both UPH and costs, and validating ROI timelines to support procurement.
Creation and rollout of network SOPs to ensure compliance and consistency across sites.
Network support across sites aimed at identifying areas of opportunity and working closely with those teams to enable change.
Operational support for the design and development of existing and new WMS systems.
Directed operations to enhance supply chain efficiency and service levels.
Facility Director
Quiet Logistics
Devens, Massachusetts
07.2019 - 01.2024
Managed daily operations of two logistics facilities totaling over 400K square feet.
Oversight of end-to-end fulfillment and service-level commitments for over 25 clients, with differing product types.
Oversaw staff scheduling, training, and performance of labor that was upwards of 500 team members during peak.
Implementing strategies and changing infrastructure to improve operational efficiencies, aimed at reducing costs, and providing better service for our clients.
Network HR support for screening management applicants for new facilities.
LOGISTICS SUPERVISOR / MANAGER
JCPENNEY INC
08.1999 - 07.2019
Manage daily activities of up to 120 team members to achieve meeting SLA objectives, while simultaneously driving productivity in the facility and reducing costs.
Facilitate Safety team for over 10 years to help maintain a Safety culture that is proactive and focused on injury prevention and awareness.
Led Inclusion and Diversity committee focusing on improving engagement, fostering an inclusive work environment to help meet organizational goals, and bring awareness and education to entire team.
Completed Green Belt certification in 2012 and have implemented multiple lean projects resulting in large cost savings, streamlined processes, and applicability to multiple facilities.
Received James Cash Penney Warrior coin in 2015 which is given to top 100 associates to globally recognize team members that excel in driving company performance.
Supervised multiple departments to improve year over year productivity, cost reductions and network productivity. Continuously moved to underperforming departments.
Collaboration with and travel to other facilities to help improve performance metrics in underperforming units.
Analysis of monthly department performances to identify underperforming areas.
Communicating to 3rd party staffing agencies to help fill business needs for peak volume.
Gave classroom presentations to both undergraduate and graduate students at the Whitman School of Business at Syracuse University and participated in recruitment of trainees.
ASSISTANT PLANT MANAGER
ADVANCE WATCH COMPANY LTD.
01.1995 - 01.1999
Responsible for managing inventory of a fast-growing company whose sales tripled in the four years I was employed there.
Oversaw filling and accuracy of orders to major customers including Wal-Mart, Target, Bradlees, and K-Mart.
Communication with sales team for arrival of product on backorders.
Supervised a group of up to 18 employees and directed inventory to upwards of 40 production employees to keep inventory current with price changes and packaging.
Helped to relocate warehouse to a new facility while simultaneously planning and meeting service level requirements to customers from multiple locations.
FIELD MERCHANDISER, ASST STORE MANAGER
RITE AID DRUG
01.1992 - 01.1995
Helped direct and carry out over 20 major store remodels on east coast.
Assistant manager of one of Buffalo's busiest downtown locations.
Hiring and training of store personnel, payroll control, ordering of inventory, maintaining communication with sales reps for replenishment.
Education
B.A. - BUSINESS ADMINSTRATION
RADFORD UNIVERSITY
01.1992
Skills
Process improvement
Operational efficiency
Lean methodology
Analytical thinking
Change management
Activities
Outside of work, I have provided mentoring and leadership to youth ages 7-14. This has included coaching youth, Travel, and Middle School athletic teams in both basketball and baseball, as well as individual training of athletes.