Kenneth Kurz

• -Led 20 technicians providing IT Network and account support for 400 personnel, consisting of 4 separate networks over 4 classification levels
• -Provide customer support for all IT related issues
• -Ensure strict adherence to configuration management and Cyber Security requirements for DOD

• Led 6 cyber security technicians supporting 3500 users across 4000 workstations on 2 classification levels
• Applied cyber security best practices to information system standards, directives and guidance for all personnel, monitoring compliance across organization.
• Assessed security measures against government policies and regulations.
• Collaborated with key personnel to verify data integrity and compliance with all related regulatory guidelines and legal requirements.
• Supervised staff members in education of all company employees on common threats and ways to promote cyber security best practices.

• Kept software licenses current for all computers and mobile devices.
• Oversaw IT activities to maintain operations by maintaining laptops, tablets and PDAs for 200 users.
• Orchestrated integration and communication of software upgrades.
• Diagnosed and executed resolution for all network and server issues.
• Maintained flexible schedule and responded to after-hours and weekend emergencies.
• Made recommendations regarding information technology infrastructure overhauls.

Managed network for 1500 users across 1000 assets, including integration of Virtual systems and hardware relocations to maximize customer efficiency.

• Oversaw IT activities to maintain operations by maintaining laptops, tablets and PDAs for 1500 users.
• Conducted testing and troubleshooting for various software remotely and onsite for server sets to maintain operational readiness.

• Led accounts team for US Navy Base in Souda Bay Greece, processed account request and managed account creation process. Supported 500 users.
• Site Information Systems Security Officer, managed site accreditation package. Was responsible for Site being first in Navy Europe to be granted ATO(Authority to Operate) by Department Navy Chief Information Officer.
• Worked with end user customers to understand needs and provide excellent service
• Resolved problems, improved operations and provided exceptional service